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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $17.75
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Holiday pay
401k
Recognition and appreciation

Job Description

Springmoor Life Care Retirement Community is a nationally accredited, not-for-profit retirement community located in Northwest Raleigh. Nestled on a beautiful 42-acre wooded campus, Springmoor offers an active, engaging lifestyle for its residents while promoting dignity, security, and peace of mind. The community provides a full continuum of care tailored to meet the varying needs of seniors, ensuring a supportive and mission-driven workplace for all employees. With a strong emphasis on compassion, excellence, and teamwork, Springmoor fosters an environment where staff members feel valued and supported in their roles, enabling exceptional care for all residents. This comprehensive approach positions Springmoor not... Show More

Job Requirements

  • must be at least 18 years of age
  • must possess a valid NC driver's license
  • must have weekend availability

Job Qualifications

  • must have strong customer service skills
  • must be mature, courteous, patient, and hardworking with a sincere concern for senior citizens
  • must have strong written and verbal communication skills
  • must have the ability to learn and operate a telephone console and other technology
  • high school diploma or GED

Job Duties

  • deliver a high level of customer service by taking ownership of resident requests and ensuring timely resolution
  • respond to resident emergency alarms, fire, and facility emergencies, showing good judgement under pressure
  • assist and escort residents safely throughout campus, including wheelchair assistance inside and in passenger vehicles outside throughout our 42-acre campus
  • conduct routine safety and facility rounds, maintain written reports, and remain alert to concerns involving residents or campus facilities
  • interact closely with our independent residents and have regular opportunities to make a meaningful difference in their daily lives

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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