Security Guard, Southland Casino

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
tuition and professional certification reimbursement

Job Description

Delaware North Gaming is a renowned hospitality and gaming company that operates various entertainment and hospitality venues across the United States and internationally. The company is known for its commitment to providing exceptional experiences through its diverse portfolio, which includes casinos, hotels, sports arenas, and national parks. Delaware North prides itself on being a family-owned business with over 100 years of history, emphasizing strong employee values, professional growth opportunities, and a collaborative work environment.

One of Delaware North’s prominent properties, Southland Casino Hotel, is located in West Memphis, Arkansas, near the vibrant city of Memphis, Tennessee. This casino features a comprehensive gaming experience with more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook services. The hotel itself boasts 300 luxurious rooms and suites, making it a distinguished destination for both gaming and accommodation enthusiasts.

Delaware North is currently seeking full-time Backside Security Guards to join the Southland Casino team. These positions are vital in maintaining a secure and safe environment for guests and employees, ensuring all operations comply with regulations set forth by the West Virginia Gaming Commission and applicable operational standards. The Security Guards work closely under the Security Manager’s supervision and play a key role in enforcing rules, monitoring activities, and responding promptly and effectively to various situations that may arise in a casino environment.

This role is designed for individuals who are highly motivated, team-oriented, and capable of working in a fast-paced environment. While no high school diploma or GED is required, candidates must be able to obtain licensing from the state gaming commission and hold a valid driver’s license. Moreover, the role demands physical endurance and alertness, as duties often involve prolonged standing, walking, and operating motor vehicles where necessary.

Working as a Backside Security Guard at Delaware North’s Southland Casino offers an exciting career path within a supportive and dynamic company. The hourly pay ranges between $15.00 and $17.00, accompanied by an excellent benefits package including health, dental, and vision insurance, a company-matched 401(k) plan, paid vacation and holidays, employee discounts, flexible schedules, and training and development opportunities. Eligible employees can also benefit from paid parental leave, tuition and certification reimbursement, and an employee assistance program.

Delaware North emphasizes a workplace culture that values diversity, inclusion, and equal opportunity, welcoming applicants from all backgrounds to join its global legacy. Employees benefit from the company’s commitment to personal and professional growth, making it an ideal place to build a rewarding career in the gaming and hospitality industry.

By joining Delaware North Gaming as a Backside Security Guard, you will be part of a team dedicated to delivering safe, secure, and seamless experiences to guests while advancing your own career in an established and thriving company. This is an excellent opportunity for those who want to contribute to the hospitality and gaming industry in a meaningful and impactful way.

Job Requirements

  • No high school diploma or GED required
  • able to be licensed by state gaming commission
  • highly motivated and takes initiative
  • team-oriented
  • ability to work in a fast-paced environment
  • hold and maintain a valid driver’s license, pass a motor vehicle record check, and drug test
  • operate a motor vehicle when necessary

Job Qualifications

  • Able to be licensed by state gaming commission
  • highly motivated and takes initiative
  • team-oriented
  • ability to work effectively with others
  • ability to work in a fast-paced environment
  • hold and maintain a valid driver’s license, pass a motor vehicle record check, and drug test
  • operate a motor vehicle when necessary

Job Duties

  • Enforce rules and regulations of the local gaming commission
  • adhere to all unit and company alcohol service policies and procedures
  • report any incidents, following all departmental and organizational policies and procedures, and report any procedural violations and illegal activity
  • fill out departmental log forms, verifying all paperwork is complete and turned in at the conclusion of shifts
  • process guest complaints, using active listening skills to control difficult situations, and communicate with guests sensitively and with care
  • operate motor vehicle when necessary

Job Criteria

Experience

No experience required


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