Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $20.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401K contribution
Paid Time Off
Paid holidays
Employee Meals
Referral Incentives
recognition programs
Holiday pay
Professional Development
upward mobility
work-family culture

Job Description

Discovery Land Company is a prestigious U.S.-based real estate developer and operator of private residential communities renowned for managing a distinguished portfolio of domestic and international properties. The company is dedicated to creating unique environments that offer individuals and families the opportunity to enjoy freedom, security, and enriching experiences in some of the world's most beautiful and sought-after locations. Focused on delivering exceptional service and fostering memorable experiences, Discovery Land Company places a strong emphasis on integrating diverse cultures and communities through the passion and talent of its employees. The organization’s mission is to craft one-of-a-kind environments that promote growth, learning, and enjoyment, ensuring that every guest and member receives outstanding care and attention.

Atlantic Fields, one of Discovery Land Company's signature locations, embodies the elegance of "Old Florida" paired with a relaxed and carefree ambiance. Nestled in the heart of Hobe Sound, Florida, Atlantic Fields spans 1,500 acres and prides itself on offering members an exclusive lifestyle enriched by a world-class Tom Fazio golf course, ocean adventures, equestrian facilities, on-site dining venues, wellness centers, and more. This location combines historical richness with modern luxury, delivering both convenience and enjoyment typical of South Florida’s vibrant culture.

The role of Security Operations Center (SOC) Operator at Atlantic Fields is a vital position within the Safety & Security Department. This full-time, year-round opportunity focuses on safeguarding the well-being of members, guests, and employees by monitoring, coordinating, and responding to incidents that may impact the community. SOC Operators utilize a variety of advanced technology systems including alarms and surveillance to track security statuses and respond swiftly to emergencies or routine requests via phone, email, or radio communications. The position demands a high level of vigilance, problem-solving, and customer service skills, ensuring the safety and security of the property through proactive and reactive measures.

In this fast-paced and dynamic environment, SOC Operators are responsible for upholding a "concierge" style of security interaction — maintaining a professional and courteous approach to all communications while enforcing policies and regulations to preserve a safe atmosphere. The role includes documenting incidents accurately, escalating critical events appropriately, and working collaboratively with internal security teams as well as external emergency partners. The position also requires flexibility, the ability to remain composed in high-stress situations, and a commitment to ongoing professional growth within a supportive work family culture.

Employees at Atlantic Fields benefit from numerous advantages including competitive pay, comprehensive medical, dental, and vision insurance for full-time year-round staff, 401k contribution plans, paid time off and holidays, as well as employee meals and referral incentives. The company also offers professional development, holiday pay, and promotes upward mobility, ensuring that its team members have access to rewarding career paths and a positive work environment. If you are motivated by a security role that blends service excellence with community protection in an elite setting, this SOC Operator position promises a meaningful and engaging career opportunity.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in security or dispatch roles
  • Valid driver’s license
  • Clear criminal background check
  • Availability to work flexible hours including nights, weekends, and holidays
  • Ability to remain composed in stressful situations
  • Strong communication skills
  • Advanced computer literacy
  • Physical capability to stand, walk, and lift over 50 pounds
  • Willingness to comply with company policies and regulatory standards

Job Qualifications

  • Prior experience in dispatch, call center, SOC environment, armed security, law enforcement, or military
  • Valid driver’s license
  • Clear criminal background
  • Ability to work calmly and efficiently under high pressure
  • Knowledge of basic security and fire inspection procedures
  • Positive attitude and professional demeanor
  • Exceptional communication and interpersonal skills
  • Ability to work in a team environment
  • Excellent written and verbal communication skills
  • Advanced computer proficiency
  • Ability to read, write, speak, and understand English
  • Additional languages preferred
  • Flexibility to work evenings, weekends, and holidays
  • Ability to meet physical demands of the role
  • Ability to adapt to fast-paced work environments

Job Duties

  • Maintain the personal concierge security approach for members, guests, and employees
  • Answer and respond to routine and emergency calls
  • Monitor alarms and surveillance equipment
  • Maintain records of communications and events
  • Escalate unusual or critical event information to supervisory personnel
  • Prevent unauthorized access using surveillance equipment
  • Dispatch security or emergency personnel as needed
  • Coordinate with security and external partners during emergencies and routine events
  • Maintain a safe environment by identifying and reducing workplace risks
  • Utilize resources to gather and manage information about community events
  • Enforce club health and safety policies
  • Adhere to company service and operating standards
  • Remain in compliance with local, state and federal regulations
  • Assist in conducting investigations and update requestors timely
  • Properly document incidents and escalate as needed
  • Think creatively to solve problems with available resources

Job Criteria

Experience

No experience required


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