Security Director - Outdoor Public Venue - Chicago, IL

Chicago, IL, USA|

Job Overview

Compensation

Salary

Range $100,000.00 - $110,000.00

Benefits

Paid vacation

Personal Days

Medical insurance

Dental Insurance

Life insurance

AD&D insurance

Paid holidays

401(k)

Job Description

Titan Security is a nationally recognized security service provider known for its commitment to serving clients and building rewarding careers. Established as a top workplace by USA Today in both 2024 and 2025, Titan Security boasts a strong reputation for delivering customized security solutions tailored to meet the unique needs of every customer. The company is guided by core values of being Unified, Transparent, Innovative, Committed, and Accountable, which underpin its approach to providing exceptional service and support. Titan Security partners with some of the most prominent companies and properties across the United States, placing a strong emphasis on personalized service, career growth, and workplace excellence.

The role of Director of Security at Titan Security involves managing security operations at a major public venue located in Chicago's Central Business District, an iconic cultural institution. This leadership position requires a seasoned professional with substantial experience interacting with local Chicago law enforcement as well as managing contracted security staff. The Director of Security will oversee all aspects of physical, personnel, and visitor security, alongside life safety. Key responsibilities include strategic planning and the implementation of comprehensive safety protocols such as emergency preparedness plans, bomb threat responses, and disaster recovery procedures.

This role also features significant collaboration with City of Chicago officials, onsite management teams, and emergency response units, ensuring compliance with regulatory standards including city, state, OSHA, and NFPA codes. The Director will oversee emergency drills, evacuations, and fire safety initiatives, provide training to security personnel, and maintain rigorous compliance and audit programs. This position demands expertise in modern security technologies such as electronic access controls, CCTV, and central station monitoring systems.

In addition to operational management duties, the Director will engage in investigations, threat assessments, and liaison activities with law enforcement and various security organizations including the International Association of Chiefs of Police (IACP), the FBI, and the ASIS International Security Organization. The role is well-suited to a results-oriented, customer-focused leader who thrives in a dynamic, fast-paced environment and has the ability to juggle multiple tasks efficiently.

The position offers a competitive salary range of $100,000 to $110,000 based on experience, along with discretionary year-end bonuses, paid vacation and personal days, comprehensive medical and dental insurance, life and accidental death & dismemberment (AD&D) insurance options, paid holidays, and 401(k) retirement plans. Titan Security provides ongoing skills-enhancing training and ample opportunities for promotion and career advancement. This is an excellent opportunity for professionals seeking a meaningful career in security leadership at a prestigious public institution, within an organization that values workplace excellence and personal growth.

Job Requirements

Degree in criminal justice, law enforcement management or related field and/or equivalent experience/education preferred
minimum of seven years of managerial and policy making experience in the law enforcement or contract security field
ability to obtain a valid PERC
ability to create and manage budgets, budget variance reports and other reports in Excel
ability to read, write, speak, and understand English
ability to work outside of the regular schedule, including on weekends
ability to pass pre-employment drug screen and criminal background check
must maintain a working telephone number for contact

Job Qualifications

Degree in criminal justice, law enforcement management or related field and/or equivalent experience/education preferred
minimum of seven years of managerial and policy making experience in the law enforcement or contract security field
extensive internal contacts within the local law enforcement community
ability to obtain a valid PERC
professional certifications in security management, CPP or similar certifications preferred
ability to create and manage budgets, budget variance reports and other reports in Excel
experience with workforce management systems and scheduling systems preferred
ability to read, write, speak, and understand English
bi-lingual considered a plus
excellent communication, organizational, financial and time management skills
ability to concisely and effectively address questions while providing subject matter expertise on policy to ownership and management
ability to work outside of the regular schedule, including on weekends, as needed
ability to organize and manage multiple priorities
ability to pass pre-employment drug screen and criminal background check
strong qualitative and quantitative skills
self-starter with high attention to detail
ability to cultivate and maintain strong relations and work in a team environment
prior experience working in a fast-paced, high-intensity environment while managing multiple tasks and produce accurate results
must maintain a working telephone number for contact

Job Duties

Manage contracted security staff operations and enforce security contract standards, policies and procedures
create and promote a positive and proactive work environment
develop and implement short and long-range plans for personnel and guest safety, as well as asset protection
implement safety protocols, including emergency preparedness plans, bomb threat plans and disaster response procedures, and train staff on responses
assist with development and implementation of all evacuation ordinance requirements, including fire and life safety teams, emergency evacuation/fire drills, safety training for employees, emergency manuals, signage, etc
oversee the management of all regulatory compliance with City, State, OSHA, Licensing and NFPA standards impacting the property’s operations
manage, review and update all compliance mechanisms such as audits, inspections, reports and documentation
establish and enforce protocols for property’s security operations and controls, property removal and after-hours facility access
monitor and oversee security system integration, access control, life safety systems and radio communications
respond to and provide assistance with reported medical emergencies, bomb threats, fire alarms, intrusion alarms or elevator entrapments, following established emergency response procedures
respond to and manage any extenuating circumstances should they arise, including potentially aggressive protestors
conduct internal investigations and prepare written reports and documentation on investigative findings and processes
file police reports on behalf of building management
review and report on all threats, risks, intel, investigations and any ongoing issues, providing recommendations for corrective action and/or mitigation strategies
evaluate, recommend and implement programs that continually improve security service levels
stay abreast of emerging trends and new developments within the security industry and implement where applicable
network with law enforcement organizations (IACP, FBI, and local police departments) and security industry associations (ASIS)
work collaboratively with external groups such as Federal, State and Local law enforcement and emergency services, as well as internally with management, ownership, facilities and legal departments
monitor the quality of contracted security staff performance including the review of disciplinary actions, as well as ensuring a regular performance appraisal program is executed for all staff including security site supervisors, shift supervisors, assistant supervisors and security officers
consult with and assist the security contractor on scheduling shift assignments
supervise and ensure compliance of training programs for security officers and supervisors
coordinate and work with security vendors to manage costs associated with security and safety technology
provide management with quarterly reports and annual audits of the security program
review shift reports, logs and work orders on a daily basis, responding appropriately and ensuring accuracy in logging procedures
follow up with management on any security-related issues or concerns
oversee employee, contractor and vendor building access and deliveries, addressing any situations that arise
coordinate and direct private/special event security activities on site for management, DCASE and city
adapt to changes and/or additions as needed to secure the physical property and meet service expectations of the owner, management and employees