Security and Safety Manager

The Ritz-Carlton, a distinguished luxury hospitality brand under Marriott International, epitomizes excellence and sophistication with more than 100 award-winning properties worldwide. Known for delivering unparalleled service and curating lifelong memories for its guests, The Ritz-Carlton prides itself on its commitment to the Gold Standards, which serve as the foundation for its renowned luxury experience. The company fosters a vibrant and inclusive work environment where diversity is celebrated, and associates are empowered to bring creativity, thoughtfulness, and compassion to their roles. Recognized globally as a leader in luxury hospitality, The Ritz-Carlton offers employees the opportunity to take pride in their work and grow within a supportive, forward-thinking corporate culture.

The role being offered is for a Management position in Loss Prevention and Security located at 10295 Collins Ave, Bal Harbour, Florida. This full-time opportunity offers a competitive salary range of $58,000 to $77,000 annually with eligibility for bonuses. As a key member of the security team, the Loss Prevention Manager will be responsible for overseeing daily department operations to guarantee the safety and protection of property assets, employees, and guests. This includes maintaining logs, certifications, and legal documentation in adherence to company Standard Operating Procedures. The position demands a proactive leader who can implement emergency and fire prevention protocols, train staff on safety procedures, and effectively manage budget objectives while ensuring high standards of guest and employee satisfaction are consistently met.

In this pivotal role, you will work closely with the Director of Engineering and various departments to administer fire prevention programs and emergency preparedness initiatives. Your responsibilities will include conducting hazard and risk assessments, managing safety audits aligned with OSHA standards, and overseeing the hazard abatement process. You will develop operational protocols for securing property areas, enforce key control guidelines, and ensure all security and surveillance equipment is functional through regular inspections. Incorporating thorough patrols, you will monitor the entire property for any unusual activity that could impact safety, while managing investigations related to guest and employee incidents.

Beyond security management, the role emphasizes fostering an atmosphere of teamwork, mutual trust, and cooperation among staff members. You will lead by example, demonstrating exemplary interpersonal and communication skills to inspire, influence, and motivate your team. A strong focus on exceptional customer service is pivotal, ensuring that quality standards and customer expectations are exceeded on a daily basis. The Loss Prevention Manager will also play a critical role in training and developing personnel, reinforcing professionalism, and strengthening service delivery.

Additional responsibilities include maintaining effective liaison with local law enforcement and emergency services, managing the claims process related to liability and workers’ compensation cases, and keeping executive leadership informed of relevant security and safety developments. The successful candidate will embody the company's values and contribute positively to its reputation as a global leader in luxury hospitality security management. Joining The Ritz-Carlton means joining a global network where you can grow your career, begin your purpose, belong to an amazing team, and become the best version of yourself.