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Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $26.00 - $27.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Affordable medical
Dental Insurance
long-term disability
short-term disability
401k plan with generous match
Free Meals
Discounted parking

Job Description

The Lenox Hotel, established in 1900, is a distinguished independent hotel located in the heart of Boston's vibrant Back Bay neighborhood. Known for its rich character, creative spirit, and genuine hospitality, The Lenox has become a beloved landmark that offers guests a warm and memorable experience. The hotel prides itself on creating an environment where every traveler feels welcomed and at home, thanks to the dedicated efforts of its attentive and talented team. The Lenox is also marked by its historic charm balanced with modern comforts, and it features an inviting atmosphere as well as three renowned restaurants that cater... Show More

Job Requirements

  • Ability to work overnight hours specifically Fridays and Saturdays
  • Prior security experience preferably in a hotel
  • Ability to lift 50lbs
  • Ability to stand for up to 6 hours at a time
  • Must have a valid driver’s license
  • Excellent verbal communication skills in English
  • A guest-focused mindset

Job Qualifications

  • Excellent verbal communication skills in English
  • Multilingual skills are a plus
  • A guest-focused mindset
  • Comfort interacting with the public
  • Prior security experience in a hotel preferred
  • Ability to deescalate security conflicts
  • Strong observational and reporting skills

Job Duties

  • Provide a warm greeting to all who enter the lobby and restaurants
  • Assist with questions on hotel amenities including the three restaurants
  • Ensure the interior and exterior of the building is secure
  • Perform periodic security tours
  • Deescalate any security issues in a safe and respectful manner
  • Assist restaurant security with occupancy management and checking IDs
  • Deliver items to guest rooms including room service orders during overnight
  • Assist with valet requests
  • Report any security matters timely and accurately

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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