Job Overview
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Paid holidays
Employee assistance program
Job Description
The Wake County Public School System (WCPSS) is a leading public educational institution committed to academic excellence and continuous advancement. As a prominent school system located in Cary, North Carolina, WCPSS serves a diverse student population and strives to provide a supportive and innovative environment that fosters student achievement across all grade levels. The system is known for its dedication to quality education, inclusive programs, and community engagement, making it a respected organization within North Carolina and beyond. The Academic Advancement department within WCPSS is focused on promoting student success through strategic initiatives, collaboration, and administrative excellence.
This role, Secretary to the Chief Academic Advancement Officer, is a key administrative position within the Academic Advancement department at Wake County Public School System. Situated at the Crossroads I location in Cary, NC, this full-time, nonexempt position falls under the Noncertified Grade 26 pay grade and maintains a Monday through Friday work schedule with occasional evenings or weekends. The position is not eligible for hybrid telework, emphasizing the importance of on-site presence.
The Secretary to the Chief Academic Advancement Officer provides direct, high-level clerical and administrative support in a fast-paced, confidential environment. The role requires handling a wide range of sensitive tasks, including managing communications, overseeing fiscal documentation, and supporting the workflow of the Chief Academic Advancement Officer. The incumbent is expected to demonstrate discretion, professionalism, and strong interpersonal skills while managing inquiries from staff, the public, and other stakeholders. Responsibilities include scheduling, document preparation, records maintenance, and ensuring effective communication flow both internally and with external contacts. The position demands advanced proficiency with Microsoft Office Suite, Google Apps, and financial systems, coupled with exceptional organizational and customer service skills.
Given the critical nature of the work, strong judgment and the ability to maintain confidentiality are essential. The Secretary will coordinate complex tasks, assist with the preparation of materials for the Board of Education's Student Achievement Committee, and serve as a liaison facilitating communication among various departments. This multifaceted role supports the educational mission of WCPSS by enabling the Chief Academic Advancement Officer to focus on strategic goals through efficient administrative management. This opportunity offers an excellent career path for individuals with secretarial experience looking to contribute to a dynamic and impactful educational environment.
This role, Secretary to the Chief Academic Advancement Officer, is a key administrative position within the Academic Advancement department at Wake County Public School System. Situated at the Crossroads I location in Cary, NC, this full-time, nonexempt position falls under the Noncertified Grade 26 pay grade and maintains a Monday through Friday work schedule with occasional evenings or weekends. The position is not eligible for hybrid telework, emphasizing the importance of on-site presence.
The Secretary to the Chief Academic Advancement Officer provides direct, high-level clerical and administrative support in a fast-paced, confidential environment. The role requires handling a wide range of sensitive tasks, including managing communications, overseeing fiscal documentation, and supporting the workflow of the Chief Academic Advancement Officer. The incumbent is expected to demonstrate discretion, professionalism, and strong interpersonal skills while managing inquiries from staff, the public, and other stakeholders. Responsibilities include scheduling, document preparation, records maintenance, and ensuring effective communication flow both internally and with external contacts. The position demands advanced proficiency with Microsoft Office Suite, Google Apps, and financial systems, coupled with exceptional organizational and customer service skills.
Given the critical nature of the work, strong judgment and the ability to maintain confidentiality are essential. The Secretary will coordinate complex tasks, assist with the preparation of materials for the Board of Education's Student Achievement Committee, and serve as a liaison facilitating communication among various departments. This multifaceted role supports the educational mission of WCPSS by enabling the Chief Academic Advancement Officer to focus on strategic goals through efficient administrative management. This opportunity offers an excellent career path for individuals with secretarial experience looking to contribute to a dynamic and impactful educational environment.
Job Requirements
- Post-secondary education or training
- Experience in a secretarial-related field
- Considerable knowledge of Microsoft Office specifically Word Excel and PowerPoint
- Knowledge of bookkeeping accounting procedures and budget principles
- Effective time management and organizational skills
- Excellent customer service skills with the ability to calmly route concerns to appropriate staff
- Ability to be discrete and maintain confidentiality
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information collaborative efforts and feedback
- Ability to pay strong attention to detail and fundamental concern of accuracy of information
- Ability to work independently without close supervision
- Ability to read interpret and communicate Board policies
- Ability to coordinate and complete multiple tasks simultaneously with deadlines
- Ability to establish and maintain effective working relationships with school system staff parents external agencies and the public
Job Qualifications
- Post-secondary education or training
- Experience in a secretarial-related field
- Ability to communicate clearly and concisely both in oral and written form
- Effective time management and organizational skills
- Excellent customer service skills
- Knowledge of Microsoft Office specifically Word Excel and PowerPoint
- Knowledge of bookkeeping accounting procedures and budget principles
- Ability to maintain confidentiality
- Ability to work independently without close supervision
- Ability to coordinate and complete multiple tasks simultaneously with deadlines
- Ability to establish and maintain effective working relationships with school system staff parents external agencies and the public
- Ability to read interpret and communicate Board policies
Job Duties
- Perform advanced diversified administrative duties requiring broad experience and skill including handling sensitive and high-level confidential information appropriately without exception
- Schedule appointments and maintain the calendar for the Chief Academic Advancement Officer
- Coordinate and complete minutes reports agenda items and other materials for correctness and accuracy for the Board of Education's Student Achievement Committee
- Provide prompt and accurate responses to written electronic and oral inquiries
- Screen and route materials according to communications routing duties require knowledge of organizational operations
- Serve as a liaison between the Chief Academic Advancement Officer and department heads regarding the daily operations of the division
- Ability to communicate courteously and tactfully with staff board members students parents and the general public in a timely manner to ensure that requests are addressed and problems are resolved efficiently and effectively
- Organize supervise coordinate and establish priorities of tasks to be performed across the division
- Develop written procedures for office routines and maintain financial records
- Process timesheets and leave forms and provide monthly reports in Oracle of payroll time entry
- Process travel documents and conference registrations coordinate travel reservations for the Chief Academic Advancement
Job Criteria
Experience
No experience required
Job Location
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