Secretary EKG MHB

Mercy Hospital of Buffalo is a prominent healthcare institution known for its commitment to providing exceptional medical services and compassionate patient care. Located in Buffalo, New York, this reputable hospital has built a strong reputation within the community for its dedication to health and wellness. The hospital offers a wide range of medical specialties and innovative treatments, equipped with state-of-the-art facilities and staffed by experienced healthcare professionals. As a key player in the regional healthcare system, Mercy Hospital of Buffalo strives to maintain a safe, efficient, and patient-centered environment that fosters healing and comfort for every visitor.

The opportunity to join Mercy Hospital of Buffalo as a full-time receptionist on Shift 1 brings an important role that supports the smooth operation of the healthcare facility. The receptionist acts as the initial point of contact for patients, visitors, and staff alike, delivering courteous and professional service across various communication channels. This position entails responsibilities such as answering telephone calls promptly, taking accurate messages, managing appointment scheduling, and providing routine information clearly and courteously. Additionally, the role requires competent typing skills to accurately produce correspondence, forms, reports, statistics, memorandums, and minutes according to the director’s instructions.

Beyond the communication and clerical duties, this position supports office functionality by managing supply orders, copying, filing, and handling errands as assigned. The receptionist is expected to have knowledge of medical terminology and office procedures, combined with strong computer skills, including proficiency in Windows, Microsoft Office, and Excel applications. Accuracy, confidentiality especially concerning medical records, and the ability to multitask efficiently in a busy medical office environment are essential traits for success in this role.

This full-time position operates within a well-structured work schedule typically from 7:00 AM to 4:00 PM or 8:00 AM to 4:00 PM, Monday through Friday, allowing for a consistent daytime routine. The role demands patience, interpersonal skills, and professionalism while interacting respectfully with patients, physicians, and co-workers. Candidates who thrive in an organized, detail-oriented setting and who enjoy helping others in a healthcare context will find this role highly rewarding. The work environment at Mercy Hospital of Buffalo provides normal office conditions, including adequate lighting and a safe space conducive to productivity and focus.