Second Shift Veterinary Receptionist (Care Coordinator) - Carolina Veterinary Specialists - Charlotte

PetVet Care Centers' Carolina Veterinary Specialists - Charlotte is a highly regarded veterinary hospital located in Charlotte, North Carolina. As part of the extensive PetVet Care Centers network, which includes more than 420 locally led hospitals across the United States and a dedicated team of over 11,000 professionals, Carolina Veterinary Specialists stands out as a multi-specialty and emergency care facility. This hospital is committed to providing advanced and compassionate veterinary care in a fast-paced, collaborative environment where every team member contributes to delivering the ultimate care experience for pets and their owners.\n\nJoining PetVet Care Centers means becoming part of a company whose mission is to improve the lives of animals and people by providing exceptional and compassionate care at every stage of life — truly valuing every moment that matters. They foster a Culture of Care that supports not only the pets and clients they serve but also their team members, promoting wellbeing, career growth, and development. The organization blends local autonomy with national support, offering employees the best of both worlds: the freedom to make impactful decisions locally and the advantage of shared resources and national collaboration.\n\nThe role available is for a Veterinary Receptionist (Care Coordinator) at Carolina Veterinary Specialists - Charlotte, which is a critical position in the hospital's operation. This role involves a range of administrative and customer service tasks, aiding the hospital by ensuring smooth front desk operations. The Care Coordinator functions as the first point of contact for clients and works closely with the veterinary team to ensure an efficient and welcoming client experience. This includes greeting clients, managing multi-line phone systems, scheduling and confirming appointments, and maintaining organized patient records. Additionally, the Care Coordinator handles client admissions and checkouts, processes payments, and facilitates communication between various hospital departments. This job requires exceptional organizational skills, professionalism, multitasking ability, and strong communication capabilities.\n\nThis position is ideal for someone passionate about pet care, customer service, and administrative functions within a veterinary setting. PetVet Care Centers offer a supportive work environment with opportunities for career mobility and continuous development. Employees benefit from comprehensive health plans, paid parental leave, 401(k) plans, pet discounts, emotional wellbeing resources, and more. The scheduled hours for this role are Monday through Friday from 4 PM to 12 AM, with a competitive pay range of $16 to $18 USD per hour.\n\nPetVet Care Centers truly values its team members and their contributions, promoting an inclusive and collaborative workplace culture where employees can thrive professionally and personally. If you have a high school diploma or GED, experience in reception or customer service, and a passion for caring for pets and supporting veterinary teams, this opportunity at Carolina Veterinary Specialists - Charlotte might be the perfect fit. Join a network of dedicated professionals and make a meaningful impact in the lives of pets and their owners every day. You care for pets. We care for you.