Second Shift Services Manager

City Wide Facility Solutions (Portland) is a reputable and established company specializing in comprehensive janitorial and facility maintenance services. Serving the Southern territory, the company prides itself on delivering exceptional cleaning solutions tailored to meet the varied needs of commercial clients. With a strong emphasis on client satisfaction, operational integrity, and professional growth, City Wide Facility Solutions has developed a collaborative work culture where employees and contractors unite towards common goals. The company is firmly committed to growth from within, demonstrated by its thorough training and development program designed to empower staff members and foster career progression.

The role of the 2nd Shift Janitorial Coordinator is pivotal to the continued success and smooth daily operations of the Southern territory's facilities. As a third-shift role, the coordinator works from 4:30 pm to 1:00 am, overseeing the assigned nightly route schedule to ensure all tasks are performed to the highest standard. This position acts as the key liaison between City Wide's account managers and the independent contractors servicing each client location, resolving any arising concerns and maintaining open lines of communication. This collaborative approach helps cement a robust working relationship amongst all parties involved.

The 2nd Shift Janitorial Coordinator also plays a critical role in client retention by frequently inspecting facilities using a customer relationship management (CRM) system to assess compliance with agreed-upon scopes of work. This hands-on involvement ensures not only immediate responsiveness to client needs but also builds confidence in City Wide's commitment to quality and service excellence. By participating as a primary contact during new contractor onboarding, the coordinator contributes to seamless integration, fostering a positive and productive work environment.

Offered at an annual salary of $41,600, this full-time position provides a unique opportunity for individuals who enjoy multitasking in a dynamic environment and possess strong interpersonal skills. The company places value on reliability and self-motivation, expecting coordinators to have dependable transportation to commute to various client sites. While experience with email communication and data entry is essential, bilingual Spanish skills and supervisory experience bring added advantage to potential candidates.

Beyond the responsibilities and skills requirements, City Wide Facility Solutions makes a point of supporting its workforce with comprehensive benefits that enhance job satisfaction and work-life balance. Employees enjoy a Monday through Friday workweek, generous paid time off (PTO), and financial incentives such as monthly reimbursements for company cell phone and vehicle use. The company also funds 50 percent of health care plan costs and matches 4 percent of employee contributions to a 401(k) retirement plan, ensuring financial stability and wellness support.

Overall, this position offers a meaningful career path in facility management with the opportunity to contribute to a well-respected organization committed to excellence and growth, making it an excellent fit for candidates ready to take the next step in their facility services career.