Second Asst Store Dir ELR

Lewisville, TX, USA|

Job Overview

Compensation

Hourly

Exact $20.68

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

performance bonuses

Paid holidays

Job Description

El Rancho Supermercado is a vibrant and community-oriented retail grocery store known for its commitment to absolute integrity, respect, and collaboration. As a leader in the supermarket space, El Rancho Supermercado serves diverse communities by providing high-quality products and ensuring an inviting shopping experience. The store values smart, driven individuals united by a common purpose to serve one another, fostering a workplace culture that prioritizes professional, personal, and financial growth for its employees. At El Rancho, employees are encouraged to bring their unique perspectives and energy, becoming part of a supportive team where talent thrives, and impactful contributions to the community are made.

The role of the Second Assistant Store Director at El Rancho Supermercado is pivotal in ensuring the seamless operation and leadership of the retail store. This position operates under the guidance of the Store Director and Assistant Store Director as part of a dynamic leadership team dedicated to meeting store goals, increasing sales, and maintaining high standards. The Second Assistant Store Director is entrusted with overseeing daily store operations, specifically managing the Grocery Department, and stepping up to lead the store in the absence of senior directors.

This leadership role requires a proactive individual skilled in customer service excellence, team member development, operational oversight, and financial responsibility. Integral to the company’s leadership philosophy, the Second Assistant Store Director models core values such as integrity, trust, respect, and humility while driving results and cultivating a productive and positive workplace. Key responsibilities include training and motivating staff to optimize performance, ensuring compliance with safety and regulatory requirements, managing inventory with accuracy, and maintaining merchandise quality and presentation.

By executing effective strategies to improve team productivity and customer satisfaction, the Second Assistant Store Director contributes to the store’s profitability and strengthens its reputation within the community. The position demands strong leadership and management skills, especially under pressure, along with excellent problem-solving capabilities and the ability to handle complex personnel matters. This role also champions safety initiatives and regulatory compliance, fostering a culture of zero accidents and promoting social distancing and workplace safety.

With a compensation rate starting at $20.68 per hour, this full-time role offers a rewarding pathway for growth alongside a team that genuinely cares about employee success and community impact. The ideal candidate will bring a blend of operational expertise, bilingual communication skills in English and Spanish, and a passion for retail management to help propel El Rancho Supermercado forward as a leading grocery destination.

Job Requirements

Minimum 2 years of experience in retail operations
Ability to work in a fast-paced environment
Strong multi-tasking skills
Experience with diverse team member and management issues
Knowledge of state and federal store operation laws
Bilingual in English and Spanish
Proficient computer skills
Effective planning and time management
Ability to perform additional duties as assigned

Job Qualifications

Minimum 2 years of experience in a progressive retail operations role
Confident working in a fast-paced environment and exhibits excellent multi-tasking skills
Proven experience in dealing effectively with diverse team member/management issues
Knowledge of applicable state and federal laws applicable to effectively run a store, governmental compliance requirements, employment and labor laws, including immigration laws and processes
Ability to speak, read, write and understand both English and Spanish sufficiently to understand conversations, presentations, company manuals, forms and documents
Proficient computer skills in the areas of e-mail and internet
Effective planning, prioritization and time management skills with effective ability to follow-up on delegated assignments
Perform other work-related duties as assigned

Job Duties

Responsible for total store operations in the absence of the Store Director and Assistant Store Director
Maintain quality customer service by effectively training Team Members
Oversee Team Members and implement strategies to increase productivity
Track and complete Grocery department inventory in an accurate and timely manner
Place orders based on accurate forecasting of Grocery department needs
Receive merchandise and verify for quality and freshness of products
Inspect floor displays to ensure products are properly rotated and merchandised
Review Team Members' weekly schedule to ensure fully staffed departments
Clearly communicate and enforce standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety to all team members
Ensure compliance with state and federal regulations while upholding company values, customer service, merchandising and pricing programs
Continuously meet expectations of internal and external customers
Provide guidance to Department Managers to connect yearly goal to daily actions that focus on improvement of results
Partner with the Department Trainers to achieve results
Help maintain all weekly store metrics
Perform additional management duties as assigned
Assist with hiring, onboarding and training of new hires
Embrace positive employee relations through consistent and fair application of company policies and leadership values
Cultivate a culture of high performance and accountability
Set clear performance expectations for team and follow-up with timely performance evaluations and development plans
Responsible for improvement of team member turnover in the store
Maintain a positive work environment and ensure fair and consistent treatment of all team members
Lead by example on the importance of Customer Service excellence
Effectively engage with customers
Develop strategies to have friendly employees and clean stores
Improve speed of service and operational efficiencies in all departments
Exemplify the desired culture, values and philosophies of the organization
Manage stress and remain cool under pressure
Manage and administer a broad range of tasks including resolving complaints
Objectively coach Team Members through complex, difficult, and emotional issues
Make recommendations to effectively resolve problems or issues using sound judgment
Responsible for all Safety Programs and training of safety
Promote safety and ZERO accident culture
Responsible for training and tracking special programs introduced by the company
Responsible for following up and submitting all meat and temperature logs
Ensure timely and complete execution of company merchandising programs
Promote safety protocols for social distancing, workplace safety and encourage a ZERO accident culture