Seasonal/Part time Valet Attendant - Cincinnati Hospitality Locations
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $9.00 - $11.00
Work Schedule
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading parking management company dedicated to providing exceptional guest services and seamless parking solutions across various locations. With a commitment to delivering outstanding experiences, Towne Park operates in numerous venues including hotels, airports, and event centers, ensuring customers receive safe, reliable, and courteous service at all times. The company places high importance on employee satisfaction, offering competitive and fair compensation packages that reflect job-related skills, experience, education, and geographic location. Employees are valued team members who contribute significantly to the company’s reputation for excellence in hospitality and parking services. Towne Park emphasizes safety, efficiency, and guest satisfaction as the pillars of its operational strategy, fostering a work environment that encourages professional growth and a culture of respect.
The role of Guest Service Associate at Towne Park is essential in maintaining the high standards of hospitality the company is known for. This position offers hourly pay ranging from $9 to $11, with additional earning potential through tips ranging from $5 to $10 per hour, reflecting the importance of excellent guest interaction. The work schedule offers flexibility, including AM and PM shifts, making it adaptable to different personal schedules. The Guest Service Associate is tasked with creating a welcoming atmosphere for guests by providing attentive, friendly, and efficient services from the moment guests arrive until their departure.
This role requires managing the safe parking and retrieval of guest vehicles while ensuring promptness without compromising safety. Additionally, the associate assists guests with their luggage, delivering and picking up as needed, and provides guidance on facility amenities and local attractions. Key responsibilities also include handling parking procedures, issuing and collecting claim checks, and managing payments. Strong communication skills are essential, as the associate often addresses guest inquiries about reservations, transportation, and directions. While the job demands physical endurance, including the ability to lift significant weight and work in outdoor conditions, the rewarding nature of guest interaction and the friendly team environment make it a fulfilling opportunity. Towne Park also supports its employees through benefits such as insurance options and a 401k retirement savings plan for those eligible, underscoring the company’s commitment to their well-being and long-term success.
The role of Guest Service Associate at Towne Park is essential in maintaining the high standards of hospitality the company is known for. This position offers hourly pay ranging from $9 to $11, with additional earning potential through tips ranging from $5 to $10 per hour, reflecting the importance of excellent guest interaction. The work schedule offers flexibility, including AM and PM shifts, making it adaptable to different personal schedules. The Guest Service Associate is tasked with creating a welcoming atmosphere for guests by providing attentive, friendly, and efficient services from the moment guests arrive until their departure.
This role requires managing the safe parking and retrieval of guest vehicles while ensuring promptness without compromising safety. Additionally, the associate assists guests with their luggage, delivering and picking up as needed, and provides guidance on facility amenities and local attractions. Key responsibilities also include handling parking procedures, issuing and collecting claim checks, and managing payments. Strong communication skills are essential, as the associate often addresses guest inquiries about reservations, transportation, and directions. While the job demands physical endurance, including the ability to lift significant weight and work in outdoor conditions, the rewarding nature of guest interaction and the friendly team environment make it a fulfilling opportunity. Towne Park also supports its employees through benefits such as insurance options and a 401k retirement savings plan for those eligible, underscoring the company’s commitment to their well-being and long-term success.
Job Requirements
- high school diploma or GED
- valid driver’s license for the applicable state or commutable distance
- one month related experience or training or equivalent combination of education and experience
- ability to read and write standard English
- ability to perform basic arithmetic operations
- physical ability to lift up to 100 pounds occasionally and stand or walk for extended periods
- willingness to work AM or PM shifts including outdoor conditions
- ability to follow established procedures and maintain a courteous demeanor
Job Qualifications
- high school diploma or general education degree (GED)
- must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state you are applying to work
- one month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant friendly and professional demeanor with all guests co-workers and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions taxis reservations and other inquiries
- provides guests with information about outlets meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag guest folio location of vehicle damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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