Seasonal Tax Associate – Retail

Intuit is a leading financial software company that delivers innovative solutions to empower individuals, small businesses, and the self-employed to manage their finances with confidence. Known primarily for TurboTax, QuickBooks, and Mint, Intuit combines cutting-edge technology with expert knowledge to simplify complex financial processes. Operating globally, Intuit's mission is to 'Power Prosperity Around the World' by helping people make smart financial decisions. The company fosters a culture of growth, inclusivity, and entrepreneurship, driving positive impact in the communities it serves.

TurboTax, one of Intuit's flagship products, is a trusted tax preparation software that enables millions of users to file their taxes easily and accurately. To expand its reach and enhance customer support, Intuit has established physical TurboTax Store locations across various cities in the United States. These stores serve as community hubs where tax experts provide personalized assistance to clients both in-person and virtually, ensuring a seamless tax filing experience.

The Tax Associate - TurboTax Store role is a unique, dynamic position designed for motivated individuals passionate about tax preparation, customer service, and community engagement. This position is seasonal, with opportunities for year-round work depending on location and candidate availability. Tax Associates will work onsite at TurboTax locations, acting as both trusted advisors and proactive community ambassadors. The role focuses not only on preparing tax returns but also on building lasting relationships with clients and driving local growth for TurboTax.

As a Tax Associate, you will leverage your tax expertise and Intuit's advanced TurboTax software to deliver comprehensive tax services. This includes filing federal and state tax returns, providing tax advice, calculating deductions, and offering guidance on tax planning to optimize refunds and minimize liabilities. Your ability to communicate tax information in clear, approachable language is essential for helping customers feel informed and confident.

In addition to tax preparation, the role requires strong entrepreneurial drive. You will proactively engage with the community to attract new customers, nurture leads, and convert prospects into loyal clients. The position involves leading local marketing efforts, hosting events, and representing TurboTax at community venues. You will help demystify taxes, making the filing process accessible to diverse audiences while fostering trust and rapport.

This position demands excellent customer experience skills. You will connect deeply with clients, understanding their unique financial situations and goals. Your professional, empathetic approach will transform one-time transactions into ongoing relationships. Leveraging Intuit’s video communication tools, you will serve customers both onsite and online, enhancing convenience and accessibility.

The role requires flexibility and commitment, with hours that may vary during peak tax season. Intuit supports its Tax Associates with marketing resources, technology, and community-building tools to help you grow your local presence and succeed in this competitive environment. Compensation is competitive and performance-based, including base pay with bonus opportunities, equity rewards, and benefits.

Working as a TurboTax Tax Associate means joining a collaborative and innovative environment that values your tax expertise and entrepreneurial spirit. You will play a critical role in empowering individuals to handle their taxes confidently, contributing to Intuit’s broader mission of financial prosperity for customers and communities across the country.