Seasonal Tax Associate - In-Store

Intuit is a leading financial software company with a mission to power prosperity around the world. Known for its innovative tax and financial products, Intuit supports millions of individuals and small businesses in managing their finances effectively. Among its celebrated products, TurboTax stands out as a trusted tax preparation software used by millions annually. Intuit has established a network of TurboTax Stores across multiple locations in the United States, creating opportunities for tax professionals to engage directly with customers in a retail environment and provide personalized tax services. Through a blend of technology and expert advice, Intuit is revolutionizing how consumers approach taxes while fostering financial confidence and accessibility.

The Tax Associate - TurboTax Store role is an exciting seasonal opportunity designed for motivated individuals with tax expertise who are passionate about community engagement and entrepreneurship. In this capacity, associates work onsite at TurboTax retail locations nationwide, playing a vital role in growing TurboTax’s client base locally. This position offers a unique combination of direct customer interaction, comprehensive tax service provision, and community outreach to make the topic of taxes approachable and understandable. Tax associates serve as trusted advisors, helping customers navigate their tax complexities, including personal and business tax situations, deductions, amendments, and tax planning.

Associates are empowered with TurboTax’s marketing support and cutting-edge software tools to build a thriving business presence both in-person and virtually. They are expected to demonstrate empathy and professionalism to create a best-in-class customer experience, turning one-time users into loyal clients. This role supports Intuit’s vision of enhancing financial prosperity by enabling individuals to make informed financial decisions, such as saving for retirement or education, while optimizing tax outcomes.

The role demands a customer-focused mindset alongside an entrepreneurial spirit, encouraging associates to leverage community connections and local events to expand the TurboTax brand's footprint. With a variety of employment options from seasonal to year-round availability, this position offers flexibility to fit diverse schedules while providing competitive compensation depending on location. Compensation is complemented by performance-based rewards, equity incentives, and comprehensive benefits. Intuit is committed to creating inclusive environments and advancing pay equity across ethnicity and gender.

Tax Associates must bring active credentials such as an Enrolled Agent (EA), Certified Public Accountant (CPA), or licensed attorney with robust tax preparation experience. They must hold an active Preparer Tax Identification Number (PTIN) and meet any state licensing requirements. This is a front-facing retail role requiring associates to wear a TurboTax uniform and be available on site for a minimum of 20 hours per week, including weekends. Communication skills, customer service excellence, proficiency with tax software, and an eagerness to engage with the community and build an online and local presence are essential.

In return, Intuit provides an enriched work culture focused on growth, learning, and prosperity. This role offers an ideal blend of autonomy and support, allowing individuals with entrepreneurial drive and tax expertise to flourish within a nationally recognized brand. TurboTax Stores serve as a hub for education, service, and community engagement, making financial empowerment accessible and convenient for everyone.