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Seasonal Tax Associate - In-Store

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.50 - $28.50
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Benefits

competitive compensation
Cash bonus
Equity rewards
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Intuit is a leading financial software company dedicated to powering prosperity around the world. Known primarily for its flagship product TurboTax, Intuit offers innovative solutions for tax preparation, small business finance management, and personal financial wellness. The company is committed to helping individuals and businesses make smarter financial decisions through technology and customer-focused services. Intuit continuously invests in community engagement and entrepreneurial opportunities, fostering a dynamic and inclusive workplace for its employees. As a well-established brand in the fintech industry, Intuit combines cutting-edge technology with expert support to simplify the complex world of taxes and finances for millions of customers nationwide.

This opportunity to join Intuit as a Tax Associate at one of TurboTax's new store locations offers a unique and engaging role, blending tax expertise with community involvement. The position is seasonal with options for year-round engagement, designed for motivated individuals passionate about assisting others with their tax needs. Working on-site at a TurboTax retail or flagship location across the United States, you will be front-facing, serving as both a trusted tax advisor and a local community ambassador representing the TurboTax brand.

As a Tax Associate - TurboTax Store, your responsibilities extend beyond traditional tax preparation. This role entails proactively bringing new customers into the TurboTax ecosystem and establishing long-lasting client relationships based on trust and expert guidance. You will be empowered by TurboTax’s state-of-the-art marketing support, software tools, and resources to grow your client portfolio while helping customers achieve positive financial outcomes. Whether providing tax advice for simple or complex returns, assisting with deductions optimization, amendments, or future tax planning, your objective is to create an outstanding customer experience that fosters loyalty and financial confidence.

This job requires a combination of technical tax knowledge and exceptional interpersonal skills. You will engage with customers both in-person and virtually, leveraging video communication tools as well as in-store face-to-face interactions. Understanding each client’s unique situation and tailoring your approach to alleviate tax-related stress builds the foundation of this role. TurboTax associates also serve as key contributors to the community, hosting and leading local events, creating educational content, and acting as a visible presence that makes tax topics accessible and approachable.

The role offers competitive compensation with a base pay range varying by state, along with potential cash bonuses, equity rewards, and an attractive benefits package. The position requires a minimum commitment of 20 hours per week, typically scaling during peak tax season. Intuit emphasizes a culture of inclusion, growth, and performance-based rewards, making this role ideal for tax professionals eager to grow their career in a thriving, tech-enabled environment while making a difference in their local communities.

Job Requirements

  • Must reside within the United States
  • Must possess or be able to obtain any related state licenses, certificates, permits, or bonds
  • Able to work a minimum of 20 hours per week onsite
  • Must be comfortable working in a front-facing retail setting
  • Must have an active PTIN
  • Minimum three years of experience in tax preparation
  • Must be able to engage with community outreach and marketing
  • Must be willing to wear company uniform

Job Qualifications

  • Possess active, unrestricted credentials such as EA, CPA, or practicing attorney with strong tax expertise
  • Hold an active Preparer Tax Identification Number (PTIN)
  • Able to obtain related state licenses, certificates, permits, or bonds
  • Minimum three years of paid experience preparing 50 or more individual 1040 tax returns per season
  • Familiarity with Circular 230
  • Comfortable working onsite in a retail environment
  • Interest in building a local and online social presence
  • Bilingual English/Spanish skills are a plus
  • Experienced in holistic tax advisory services
  • Willingness to wear TurboTax uniform

Job Duties

  • Be a proactive community ambassador
  • Enthusiastically represent TurboTax locally as a public face
  • Engage with new prospects and nurture leads
  • Lead local events and participate in marketing efforts
  • Provide hands-on tax advice and preparation services
  • Facilitate discovery sessions and tax reviews
  • Utilize professional resources to deliver accurate tax solutions
  • Create an exceptional customer experience through professionalism
  • Build long-term client relationships
  • Interact with customers in-person and virtually
  • Address client inquiries and tax challenges

Job Criteria

Experience

No experience required


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