Seasonal Tasting Room Associate - Northstar West

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Hourly

Compensation

Hourly

Range $17.13 - $22.12

Work Schedule

Weekend Shifts

Benefits

hourly wage

eligible for tips

seasonal employment

Employee Discounts

Training and development opportunities

dynamic work environment

Opportunity to work at a prestigious winery

Job Description

Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest and one of the largest premium wine producers in the United States, with a rich history dating back to 1933. The company has devoted over 90 years to cultivating award-winning wines that reflect the spirit, abundance, and excellence-driven culture of the Pacific Northwest. Its diverse portfolio includes distinguished brands such as Chateau Ste. Michelle, 14 Hands, Columbia Crest, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard. These wines are enjoyed nationwide and distributed internationally in over 100 countries, highlighting Ste. Michelle Wine Estates' commitment to quality and its strong connection to both customers and communities. The company fosters a work culture centered on challenging oneself to succeed, caring deeply for people, and collaborating to achieve collective success.

The Northstar Winery in Woodinville, WA, operates a dedicated, exclusive space for its Northstar brand within Chateau Ste. Michelle. Currently, this location is seeking a seasonal, part-time Tasting Room Associate to enhance the winery experience for every guest. This role is pivotal in setting the tone for visitors and ensuring they leave with a genuine and positive impression of the winery. As a Tasting Room Associate, the candidate will interact with guests by providing courteous, friendly, and professional service while sharing knowledge about the products to assist in selections and purchases.

This seasonal position generally runs from May through October, depending on business needs, and is hourly with eligibility for tips. Availability during evenings and weekends is essential, especially to support the Summer Concert Series hosted at the winery. Responsibilities include operating point-of-sale systems, assisting with wine club and eCommerce order fulfillment, performing general housekeeping tasks, enforcing winery policies professionally, and supporting event set-up and teardown. The role demands physical endurance for standing or walking for extended periods and the ability to lift up to 50 pounds.

Applicants must be at least 21 years old with a high school diploma or equivalent, possess a MAST 12 Class Permit and Food Handler's Permit, and have at least two years of experience in customer service, preferably in retail or hospitality. Strong communication and sales skills, an interest in the wine industry, proficiency with POS systems and computers, flexibility for varied shifts, and a history of responsible alcohol use are all required for this role.

Compensation ranges from $17.13 to $22.12 per hour depending on experience, reflecting Ste. Michelle Wine Estates' commitment to equal pay for equal work. The company prides itself on its inclusive culture that challenges employees to excel, cares for individuals and communities, and emphasizes collaboration. If you are passionate about wine and customer service, this seasonal role at Northstar Winery offers an exciting opportunity to grow and be part of a respected and historic wine estate.

Job Requirements

Must be at least 21 years of age
High school diploma or equivalent
MAST 12 Class Permit
Food Handler's Permit
Two or more years of customer service experience
Excellent communication skills
Customer service skills
Sales skills
Ability to prioritize while handling multiple tasks
Interest or knowledge of wine industry
Ability to work in fast-paced environment
Proficiency in POS systems
Basic computer skills
Flexible availability including weekends
History of responsible alcohol use
Fitness to be licensed by regulatory bodies

Job Qualifications

Must be at least 21 years of age with a high school diploma or equivalent
MAST 12 Class Permit and Food Handler's Permit required
Two or more years of customer service experience is required (retail/hospitality is preferred)
Excellent communication skills, customer service skills, sales skills, and the ability to prioritize while handling multiple tasks
Interest in, or knowledge of, wine and wine industry
Ability to work in a fast-paced, changing environment as part of a team
Proficiency in Point of Sales (POS) systems and basic computer skills required
Must be flexible and available to work varied hours, including weekends
History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies

Job Duties

Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest
Learn product information to assist guests with making selections, purchases, and assisting with events
Assist with fulfillment of wine club and eCommerce orders as necessary, including pulling, packing, and processing wine orders for delivery, as well as curbside pickup
Assist management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility
General housekeeping duties to ensure the appearance and cleanliness of the tasting room are up to or exceed standards
Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed
Assist with all aspects of winery and private event setup, execution, and teardown as directed by the tasting room management team