Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

meal discounts
Earned wage access
Employee Referral Bonus
flexible schedule
Sick Time

Job Description

Applegreen US is a prominent operator of travel plazas across the Northeast and Midwest regions of the United States, managing over 100 locations that serve as convenient and welcoming stops for travelers. These travel plazas provide a comprehensive range of services, including retail offerings, comfortable rest areas, and a wide selection of high-quality food options from some of the most popular and recognized premium brands in the food service industry. Brands such as Chick-fil-A, Dunkin', Panda Express, Panera, Popeyes, Shake Shack, Starbucks, and many others contribute to the vibrant dining and retail experience at Applegreen US travel plazas. This extensive network of plazas not only caters to the day-to-day needs of travelers but also aims to deliver consistent customer satisfaction through quality service and varied amenities.

The role of Team Member at Applegreen US is a dynamic and vital position within the Operations department, reporting directly to the General Manager. This is an excellent opportunity for individuals seeking either seasonal or potentially more permanent roles, as the company often hires Seasonal Associates during its busiest times—typically between April 1st and September 30th. Seasonal Associates are integral to successfully managing peak business periods and contributing to seamless operations. The employment status for Team Members is non-exempt, which means the position is eligible for overtime pay.

As a Team Member, the successful candidate will play a key role in delivering exceptional customer service and supporting various operational tasks to ensure that travelers’ needs are met efficiently and pleasantly. Responsibilities include engaging warmly with customers, processing accurate transactions using the point-of-sale (POS) system, and maintaining high standards of food safety and cleanliness throughout the travel plaza. From food preparation and service to meticulous stocking and sanitizing of workstations and equipment, this role demands attention to detail, enthusiasm, and a commitment to the core values held by Applegreen US.

In addition to skill and dedication, the company fosters a supportive environment by offering valuable benefits to seasonal associates, including flexible part-time and full-time roles with varied shift options, sick time (Flex), meal discounts, earned wage access, and employee referral bonuses. These incentives highlight Applegreen’s commitment to creating rewarding employment experiences regardless of the season.

The company’s core values underpin every aspect of its operations. These values place customers and communities at the heart of the business, emphasize development and appreciation of its people, and promote a culture driven by pace, passion, and performance. An openness to change and a proactive approach to seeking new opportunities further reflect the dynamic work environment at Applegreen. Team Members are expected to embody these values while performing their duties, ensuring a positive experience for every traveler and a cohesive work atmosphere.

Overall, joining Applegreen as a Team Member means becoming part of a thriving company dedicated to excellence in customer service, employee development, and operational effectiveness. The role suits individuals who enjoy interacting with the public, appreciate a fast-paced and team-oriented workplace, and are motivated by working in a reputable organization with recognizable national brands. Whether through seasonal association or beyond, Team Members contribute significantly to the company’s reputation as a preferred choice for travelers across numerous states.

Job Requirements

  • Able to stand and walk for an extended period of time
  • Frequently bend, twist, lift and carry at least 40 pounds
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Available to work a flexible schedule including days, nights, weekends, and holidays
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Job Qualifications

  • Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
  • Cash handling and customer service experience preferred

Job Duties

  • Consistently provide friendly customer service by engaging in positive, helpful interactions with customers
  • Operate point-of-sale (POS) system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures
  • Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
  • Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
  • Stock, clean, and sanitize workstation and equipment
  • Actively cross-sell and up-sell products
  • Maintain a solid knowledge of products and services available in the plaza
  • Follow required brand standards, food safety requirements, as well as all company policies and procedures
  • Execute a variety of other tasks as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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