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Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
team environment
Employee assistance program
Job Description
JW Marriott Orlando Grande Lakes is a part of Marriott International's luxury portfolio, located in the vibrant city of Orlando, Florida. JW Marriott is renowned for offering luxurious accommodations in gateway cities and resort destinations worldwide, providing guests with exceptional experiences that echo the legacy of its founder, J. Willard Marriott. The brand prides itself on fostering an environment where associates are valued as the cornerstone of its success, emphasizing holistic well-being, continuous development, and a collaborative workplace culture. JW Marriott Orlando Grande Lakes epitomizes this philosophy by creating a community where team members enjoy camaraderie, comprehensive training, and opportunities... Show More
Job Requirements
- Must be available Fridays and Saturdays from 10 AM to 9 PM
- able to work seasonally from Memorial Day through Labor Day
- ability to stand, sit, or walk for extended periods
- able to move, lift, carry, push, pull objects weighing up to 25 pounds without assistance
- able to move objects over 50 pounds with assistance
- ability to follow safety and security policies
- maintain confidentiality of proprietary information
- willingness to complete safety training and certifications
- strong interpersonal skills
- ability to communicate clearly and professionally
- eligibility to work in the United States
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience required
- excellent communication skills
- ability to work in a fast-paced environment
- strong customer service orientation
- professional and clean appearance
- basic knowledge of food and beverage service standards
Job Duties
- Serve food courses and alcoholic beverages to guests
- set tables according to type of event and service standards
- answer questions on menu selections
- communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability
- communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- record transactions in MICROS system at time of order
- check in with guests to ensure satisfaction with each food course and/or beverages
- maintain cleanliness of work areas, china, glassware throughout the day
- complete closing duties including restocking items and turning off lights
- present accurate check to guest and process payment
- follow all company and safety policies and procedures
- report accidents, injuries, and unsafe conditions to manager
- complete safety training and certifications
- maintain clean and professional uniform and personal appearance
- protect company assets and maintain confidentiality
- welcome and acknowledge guests according to company standards
- anticipate and address guests' service needs
- assist individuals with disabilities
- develop and maintain positive working relationships with others
- support team to reach common goals
- listen and respond appropriately to concerns of other employees
- ensure adherence to quality expectations and standards
- read and visually verify information in various formats
- perform physical tasks including standing, walking, lifting up to 25 pounds without assistance
- perform other reasonable job duties as requested by supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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