Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
24/7 telemedicine service
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Fontaine, A Kansas City Hotel, is an upscale boutique hotel located in the heart of Kansas City, MO, renowned for its contemporary design, exceptional service, and creating unique guest experiences. This trendy establishment presents an inspiring and vibrant work environment for individuals passionate about hospitality and seeking to build a rewarding career. With its chic and stylish ambiance, The Fontaine is dedicated to fostering a culture that emphasizes creativity, innovation, and personalized guest interactions. The hotel offers diverse employment opportunities across guest services, culinary arts, events, and more, making it an ideal place for professionals aiming to grow their skills in a dynamic setting.

The Server role at The Fontaine offers an exciting opportunity for a passionate and customer-focused individual to become an integral part of the hotel's culinary experience. As a Server, you will engage directly with guests, providing warm and friendly service that creates memorable dining moments. This position demands high energy, enthusiasm, and exceptional interpersonal skills to guide guests through the menu, take accurate orders, and ensure the seamless delivery of food and beverages. The role involves anticipating guest needs to personalize their experience, maintaining the dining area's cleanliness, and collaborating with kitchen and bar teams to guarantee smooth operations. Working as a Server here means thriving in a fast-paced environment, building meaningful connections, and contributing to the overall excellence that has become synonymous with The Fontaine.

Additionally, The Fontaine is part of Davidson Hospitality Group, an award-winning, full-service hospitality management company overseeing numerous hotels, restaurants, and entertainment venues across the United States. Davidson Hospitality Group is known for its entrepreneurial management style and a deep commitment to personalized service, partnering with world-class brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. Employment with Davidson Hospitality offers a comprehensive benefit package tailored to enrich the well-being of team members and their families, including multiple tiers of medical coverage, dental and vision insurance, telemedicine services, tuition reimbursement, and generous paid time off. Embracing a company culture that values diversity, inclusion, and a drug-free workplace, joining The Fontaine team means being part of a hospitality revolution dedicated to redefining guest experiences and fostering career growth within a supportive and vibrant environment.

Job Requirements

  • Meet minimum age requirement of jurisdiction
  • Ability to work flexible hours including weekends and holidays
  • Ability to stand for long periods of time
  • Knowledge of food and beverage service standards

Job Qualifications

  • Food/beverage service worker permit where applicable
  • High school diploma or equivalent
  • Six months to one year serving experience preferred
  • Excellent communication skills
  • Ability to work in a team environment
  • Read write and speak English fluently
  • Strong attention to detail
  • Ability to multitask

Job Duties

  • Greet guests with a warm and friendly demeanor ensuring a positive first impression
  • Guide guests through the menu providing recommendations and answering any questions
  • Take accurate food and beverage orders and relay them to the kitchen and bar
  • Serve food and beverages in a timely and professional manner ensuring presentation and quality meet high standards
  • Anticipate guest needs and provide personalized service to enhance their dining experience
  • Clear tables and maintain a clean and organized dining area
  • Process guest payments and handle cash transactions accurately
  • Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery

Job Criteria

Experience

Mid Level (3-7 years)


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