Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
Pet insurance
Tuition Reimbursement
Paid Time Off
401k Match
hotel discounts

Job Description

Hyatt Regency Boston Cambridge is a prestigious hotel located in the heart of Kendall Square, Cambridge, Massachusetts. Known for its modern design, state-of-the-art facilities, and commitment to exceptional service, Hyatt Regency Boston Cambridge stands as a beacon of hospitality in a vibrant and innovative city. The hotel prides itself on creating an environment that fosters collaboration, creativity, and personal growth among its employees. It offers guests a unique and memorable stay, whether they are visiting for business or leisure, by delivering outstanding service and a welcoming atmosphere. Employees at Hyatt Regency Boston Cambridge are part of a dynamic and inclusive workplace culture that values teamwork and dedication to excellence. The hotel is managed by Davidson Hospitality Group, an award-winning full-service hospitality management company known for its entrepreneurial management style and owner’s mentality. Davidson Hospitality Group oversees several hotels, restaurants, and entertainment venues across the United States, partnering with major brands like Hilton, Hyatt, Marriott, and Kimpton to elevate the hospitality experience. This partnership ensures that Hyatt Regency Boston Cambridge employees are supported by a company with extensive expertise and a focus on delivering value to both its owners and staff. Joining Hyatt Regency Boston Cambridge means becoming part of a team that is passionate about quality hospitality and guest satisfaction. The hotel offers a stimulating work environment where employees can thrive in their hospitality careers with opportunities for advancement and development. Employees benefit from a comprehensive suite of perks designed to enrich their lives and well-being, including multiple tiers of medical coverage, dental and vision insurance, 24/7 Teledoc service, pet insurance, tuition reimbursement, paid time off, and a 401K match. This rich benefits program reflects the company’s commitment to its staff and their families, ensuring a supportive and rewarding workplace.

The role of Server at Hyatt Regency Boston Cambridge is an exciting opportunity for individuals passionate about hospitality and customer service. As a Server, you will be integral in crafting exceptional dining experiences that delight guests and encourage repeat visits. Your responsibilities will encompass greeting guests warmly and guiding them through the menu, making thoughtful recommendations, and taking accurate food and beverage orders. You will ensure that food and beverages are served promptly and with a high standard of presentation and quality. The role demands excellent communication skills, high energy, and enthusiasm, as you liaise closely with kitchen and bar staff to guarantee seamless service delivery. Working as a Server in this fast-paced environment, you will develop your interpersonal skills and create memorable moments for guests through personalized service and attention to detail. The position requires someone who is team-oriented, attentive, and capable of multitasking while maintaining a professional demeanor. Additionally, you will be responsible for maintaining a clean and organized dining area, processing payments accurately, and adhering to all food and beverage service standards. This role offers a rewarding career path for those eager to grow within the hospitality industry, supported by a company culture that celebrates dedication, service excellence, and opportunity for professional development. The employment type is hourly, with a competitive wage of USD 16.50 per hour, appropriate for those seeking a fulfilling part-time or full-time position with flexible scheduling including weekends and holidays. If you have a passion for hospitality and a commitment to providing superior guest service, joining Hyatt Regency Boston Cambridge as a Server is your chance to be part of an esteemed team dedicated to redefining hospitality standards and creating exceptional guest experiences.

Job Requirements

  • Food/Beverage Service Worker Permit, where applicable
  • Meet minimum age requirement of jurisdiction
  • Ability to stand for long periods of time
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Six months to one year serving experience preferred
  • Excellent communication skills
  • Ability to work in a team environment
  • Read, write and speak English fluently
  • Strong attention to detail
  • Ability to multitask
  • Knowledge of food and beverage service standards

Job Duties

  • Greet guests with a warm and friendly demeanor, ensuring a positive first impression
  • Guide guests through the menu, providing recommendations and answering any questions
  • Take accurate food and beverage orders and relay them to the kitchen and bar
  • Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet high standards
  • Anticipate guest needs and provide personalized service to enhance their dining experience
  • Clear tables and maintain a clean and organized dining area
  • Process guest payments and handle cash transactions accurately
  • Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery

Job Criteria

Experience

Entry Level (1-2 years)


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