Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
Tuition Reimbursement
Paid Time Off
401k Match
hotel discounts
Pet insurance

Job Description

Hyatt Regency Boston Cambridge is a prestigious hotel situated in the vibrant and innovative city of Cambridge, Massachusetts, right in the heart of Kendall Square. This modern hotel stands out with its state-of-the-art facilities, contemporary design, and an unwavering commitment to delivering exceptional service to its guests. Hyatt Regency Boston Cambridge serves as a hub for business and leisure travelers alike, offering a dynamic work environment that encourages personal growth, creativity, and teamwork. Employees at this hotel are given numerous opportunities to advance their careers in the hospitality industry, thanks to a supportive culture that values inclusivity and professional development.

As part of the Davidson Hospitality Group portfolio, Hyatt Regency benefits from being managed by a renowned full-service hospitality management company that oversees properties across the United States. Davidson Hospitality Group is recognized for its entrepreneurial management style and dedication to providing individualized service that combines the strengths of a small company with the expertise of a major hospitality operator. This unique approach has helped Hyatt Regency Boston Cambridge maintain its status as a leader in quality hospitality, aligned with major partners such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville.

The role of the Server at Hyatt Regency Boston Cambridge offers an exciting opportunity for individuals passionate about hospitality to become integral contributors to the hotel's reputation for excellence. Servers play an essential role in creating unforgettable dining experiences by greeting guests warmly, guiding them through the menu, and delivering attentive and personalized service. This position demands high energy, enthusiasm, and an ability to thrive in a fast-paced environment where teamwork and communication are key. Serving staff must be detail-oriented and able to multitask effectively while maintaining the quality and presentation standards that Hyatt Regency is known for.

As a Server, you will be responsible for taking accurate orders, coordinating seamlessly with kitchen and bar staff, and ensuring guests’ dining experiences are smooth and enjoyable. The position also involves handling payment transactions with precision and maintaining a clean, welcoming dining area. Hiring candidates who are enthusiastic about hospitality and committed to helping guests create memorable moments is a priority. The hotel welcomes applicants who enjoy working collaboratively and who are eager to grow professionally within a vibrant and inclusive workplace.

This is a part-time or full-time position with a competitive hourly wage of USD $16.50, offering experience in a highly respected hospitality setting. Hyatt Regency Boston Cambridge and Davidson Hospitality Group provide a rich benefits program designed to enhance the well-being and satisfaction of their employees and their families. Employees have access to medical, dental, and vision coverage, telemedicine services, education support through tuition reimbursement, and other perks such as hotel discounts and pet insurance. The work culture emphasizes integrity, respect, and equity, where every employee is valued regardless of background. Davidson Hospitality Group is an equal opportunity employer that promotes diversity and inclusivity and requires a drug-free workplace, including pre-employment drug testing and background checks.

Job Requirements

  • Meet minimum age requirement of jurisdiction
  • Ability to work flexible hours including weekends and holidays
  • Ability to stand for long periods of time

Job Qualifications

  • Food/Beverage Service Worker Permit where applicable
  • High school diploma or equivalent
  • Six months to one year serving experience preferred
  • Excellent communication skills
  • Ability to work in a team environment
  • Read write and speak English fluently
  • Strong attention to detail
  • Ability to multitask
  • Knowledge of food and beverage service standards

Job Duties

  • Greet guests with a warm and friendly demeanor ensuring a positive first impression
  • Guide guests through the menu providing recommendations and answering any questions
  • Take accurate food and beverage orders and relay them to the kitchen and bar
  • Serve food and beverages in a timely and professional manner ensuring presentation and quality meet high standards
  • Anticipate guest needs and provide personalized service to enhance their dining experience
  • Clear tables and maintain a clean and organized dining area
  • Process guest payments and handle cash transactions accurately
  • Collaborate with kitchen and bar staff to ensure smooth coordination and exceptional service delivery

Job Criteria

Experience

Entry Level (1-2 years)


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