Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.00 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
diversity and inclusion programs
Job Description
Renaissance Hotels, a distinguished brand within the Marriott International portfolio, is renowned for its innovative approach to hospitality. Marriott International stands as one of the world's leading diversified hospitality companies, committed to delivering exceptional experiences to guests through a broad range of hotel brands worldwide. Renaissance Hotels specifically embraces the spirit and culture of the neighborhoods where its properties are located, offering guests an immersive and authentic experience that distinguishes it from typical hotel stays. With a focus on creativity, exploration, and adventure, Renaissance Hotels encourages guests to discover unique stories and cultural nuances during their visits. The company is devoted to fostering a diverse and inclusive workplace, welcoming individuals from all backgrounds and valuing the unique contributions each associate brings to the team. Marriott International is an equal opportunity employer, committed to non-discrimination and providing a supportive environment where every associate can thrive.
The Guest Service Expert role at Renaissance Hotels encapsulates the essence of hospitality by ensuring that every guest interaction contributes to a memorable and unique experience. This position goes beyond traditional food service, aiming to create an environment where dining and guest service are seamlessly integrated into a broader narrative. Guest Service Experts are responsible for a variety of tasks including setting tables with finesse, efficiently communicating with kitchen staff, and serving guests with attentiveness and professionalism. This role requires multitasking and proactive engagement, whether it is arranging the dining area to uphold quality and safety standards or assisting with clearing and cleaning duties to maintain an inviting atmosphere.
The nature of the role demands physical stamina and agility, as guests' satisfaction depends heavily on the Guest Service Expert's ability to manage multiple duties simultaneously. Employees stand, sit, or walk for extended periods and navigate diverse surfaces to uphold high safety and cleanliness standards. The role involves handling weights up to 25 pounds independently and 50 pounds with assistance, emphasizing the physical demands required to maintain the venue's operational excellence. In addition, maintaining a professional personal appearance and communication style is essential to represent the Renaissance Hotels brand with integrity and warmth.
This entry-level position is well-suited for individuals seeking to begin a career in hospitality or for those who have less than a year of related experience. A high school diploma or GED equivalent is preferred, and no prior supervisory experience or certifications are necessary, making this an excellent opportunity for motivated team members to grow within the Renaissance and Marriott International family. The company emphasizes safety, quality, and adherence to policies, ensuring that Guest Service Experts play a pivotal role in delivering the exceptional standards guests expect from Marriott's portfolio.
Working at Renaissance Hotels means joining a vibrant community of spontaneous explorers who share a passion for cultural discovery and guest satisfaction. Associates have the chance to not only do their best work but also belong to a global team that supports their personal and professional growth. By becoming part of this team, Guest Service Experts can unlock diverse career opportunities within the broader Marriott International network while contributing to a memorable guest journey filled with stories worth sharing.
The Guest Service Expert role at Renaissance Hotels encapsulates the essence of hospitality by ensuring that every guest interaction contributes to a memorable and unique experience. This position goes beyond traditional food service, aiming to create an environment where dining and guest service are seamlessly integrated into a broader narrative. Guest Service Experts are responsible for a variety of tasks including setting tables with finesse, efficiently communicating with kitchen staff, and serving guests with attentiveness and professionalism. This role requires multitasking and proactive engagement, whether it is arranging the dining area to uphold quality and safety standards or assisting with clearing and cleaning duties to maintain an inviting atmosphere.
The nature of the role demands physical stamina and agility, as guests' satisfaction depends heavily on the Guest Service Expert's ability to manage multiple duties simultaneously. Employees stand, sit, or walk for extended periods and navigate diverse surfaces to uphold high safety and cleanliness standards. The role involves handling weights up to 25 pounds independently and 50 pounds with assistance, emphasizing the physical demands required to maintain the venue's operational excellence. In addition, maintaining a professional personal appearance and communication style is essential to represent the Renaissance Hotels brand with integrity and warmth.
This entry-level position is well-suited for individuals seeking to begin a career in hospitality or for those who have less than a year of related experience. A high school diploma or GED equivalent is preferred, and no prior supervisory experience or certifications are necessary, making this an excellent opportunity for motivated team members to grow within the Renaissance and Marriott International family. The company emphasizes safety, quality, and adherence to policies, ensuring that Guest Service Experts play a pivotal role in delivering the exceptional standards guests expect from Marriott's portfolio.
Working at Renaissance Hotels means joining a vibrant community of spontaneous explorers who share a passion for cultural discovery and guest satisfaction. Associates have the chance to not only do their best work but also belong to a global team that supports their personal and professional growth. By becoming part of this team, Guest Service Experts can unlock diverse career opportunities within the broader Marriott International network while contributing to a memorable guest journey filled with stories worth sharing.
Job Requirements
- high school diploma or GED equivalent
- less than 1 year related work experience
- stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds unaided and 50 pounds with assistance
- ability to reach overhead and below knees including bending and twisting
- maintain professional appearance and communication
- follow company policies and procedures
- uphold quality standards
Job Qualifications
- high school diploma or GED equivalent
- less than 1 year related work experience
- no supervisory experience
- strong communication skills
- ability to work on feet for extended periods
- ability to follow safety and cleanliness protocols
Job Duties
- set tables to prepare for guest seating
- communicate effectively with kitchen staff
- serve guests with attentiveness and professionalism
- maintain cleanliness of work areas and supplies
- manage menu information by reading and verifying details
- create a safe and welcoming environment
- follow company policies and uphold quality standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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