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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Exact $15.05
Work Schedule
Flexible
Weekend Shifts
Benefits
Optional earned wages access
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
accident insurance
critical illness insurance
Hospital Indemnity insurance
Free mental health support 24/7
flexible scheduling
Paid sick time
Paid parental leave
Paid voting time
Educational assistance up to $1800 per year
Career development opportunities
Team member discount 30%
Early access to new flavors
Commuter Flexible Spending Account
Pet insurance
Inclusive and supportive workplace
Job Description
Salt & Straw is a renowned ice cream company known for its innovative approach, community engagement, and dedication to crafting memorable experiences through unique and high-quality flavors. From humble beginnings, Salt & Straw has grown to become a beloved destination in its community, celebrated not only for its exceptional ice cream but also for its creative menu that features both classic favorites and adventurous seasonal offerings. The company prides itself on using ice cream as a platform for storytelling and connection, continuously inspiring and delighting guests with every scoop. Salt & Straw emphasizes the importance of experience, community, and innovation,... Show More
Job Requirements
- Valid food handlers’ card required within 30 days of employment or based on local requirements
- Previous experience in food service, fast-casual dining, or hospitality preferred
- Strong communication skills
- Ability to work evenings, weekends, and holidays
- Ability to work at least 3 shifts per week including 2 closing shifts
- Ability to work in a fast-paced and dynamic environment
- Basic math skills for processing transactions
- Ability to stand for extended periods
- Ability to cooperate well in a team environment
Job Qualifications
- Valid food handlers’ card required within 30 days of employment or based on local requirements
- Experience in food service, fast-casual dining, or hospitality preferred
- Ability to learn and discuss classic and seasonal flavors and products comfortably
- Excellent communication skills and ability to bring legendary hospitality into all interactions
- Passionate about delivering outstanding guest experiences
- Ability to work with diverse individuals of all backgrounds and identities
- Ability to work cooperatively and as part of a team
- Ability to work effectively under pressure and changing priorities
- Ability to thrive in a fast-paced dynamic environment with a hands-on approach
- Fluency in English
- Ability to work evenings, late nights, weekends, and holidays
- Ability to work at least 3 shifts per week including 2 closing shifts
Job Duties
- Attentively interact with guests throughout their visit with patience, positivity, and effervescence
- Maintain a strong understanding of Salt & Straw’s brand including unique production techniques, supplier partnerships, and flavor profiles
- Scoop the perfect portion for guests in line with shop standards
- Accurately process transactions using the POS system, handle cash, and provide correct change
- Prepare, label, and store waffle batter and cones, maintaining a clean front-of-house waffle station
- Adhere to Salt & Straw's food quality and safety standards including dishwashing, cleaning floors, bathrooms, and freezers
- Replenish retail products, restock freezers and supplies
- Consolidate ice cream tubs and replenish stock from the walk-in freezer, temper tubs correctly
- Accurately pack third-party delivery orders following company standards
- Promptly answer phones and provide excellent customer service
- Greet guests, facilitate line flow, answer questions, and promote online ordering and pint purchases
- Taste and sample different ice cream flavors to communicate effectively with customers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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