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Seasonal Retail Merchandise Associate

Job Overview

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Compensation

Hourly
Range $17.13 - $17.63
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care and cell phone discounts
pet and legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short/long term disability
Paid parental leave
paid holidays/vacation/sick
auto/home insurance discounts
scholarship program
Adoption assistance

Job Description

Marshalls is a part of TJX Companies, a Fortune 100 global leader in off-price retail. TJX Companies operates multiple retail chains including Marshalls, TJ Maxx, Homegoods, Homesense, Sierra, Winners, and TK Maxx, serving customers across the globe. The company is renowned for offering customers top-quality brand name and designer merchandise at prices generally 20-60% less than department and specialty store regular prices on an ever-changing selection. At TJX Companies, diversity, collaboration, and employee development are priorities within a dynamic and vibrant workplace culture. The company provides extensive opportunities for career growth and encourages employees to thrive and make a meaningful impact in their roles.

This particular position is located at the Marshalls Store 1061 in Marysville, WA, and offers a competitive pay range starting from $17.13 up to $17.63 per hour, with the full potential salary range extending to $27.20 per hour, depending on qualifications, skills, and experience. This role is an excellent opportunity for individuals seeking to grow their careers within the retail sector, particularly those passionate about customer service and maintaining an excellent shopping experience.

The position entails delivering a highly satisfied customer experience by engaging and interacting with customers, embodying customer experience philosophies, and ensuring a clean and organized store environment. The employee will adhere strictly to operational, merchandise, and loss prevention standards to maintain store integrity and performance. The role may require cross-training across multiple store areas to support various business needs, contributing to a well-rounded skill set and a deeper understanding of retail operations.

The associate acts as a role model by demonstrating established customer experience practices to both internal team members and external customers. They support and embody a positive store culture characterized by honesty, integrity, and respect. Responsibilities include accurately handling customer purchases and returns, promoting credit and loyalty programs, maintaining merchandising standards, preparing merchandise for the sales floor according to company procedures, and continuously participating in store recovery tasks throughout the day.

Maintaining organization, cleanliness, and merchandising standards on the sales floor and throughout the store is another key expectation, ensuring a pleasant shopping environment that drives customer satisfaction and sales. The associate will also participate in safety awareness protocols and safety maintenance to ensure a secure environment for both employees and customers. Additionally, this role supports store shrink reduction goals and participates in administrative functions such as adhering to labor law compliance and company policies.

TJX Companies fosters an inclusive environment and proactively supports employees with accommodation needs in compliance with the Americans with Disabilities Act, as well as ensuring fair hiring practices without discrimination. Benefits offered to employees include associate discounts, employee assistance programs, retirement planning options such as 401(k) with company match for eligible employees, medical, dental, and vision coverage, paid parental leave, vacation, holiday pay, and other benefits that contribute to overall employee wellbeing and work-life balance.

This job provides a platform for motivated individuals eager to provide excellent customer service, contribute to a positive store atmosphere, and develop their professional skills in a supportive and reputable retail company.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous retail or customer service experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Strong communication skills
  • Physical ability to lift and move merchandise
  • Ability to maintain a clean and organized workspace
  • Willingness to learn and adapt to changing priorities
  • Must comply with company policies and procedures
  • Able to stand and walk for extended periods

Job Qualifications

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Job Criteria

Experience

No experience required


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