Seasonal Restaurant Host - Marketplace Cafe - Downtown Seattle

Nordstrom, Inc. is a leading fashion retailer known for its exceptional customer service, quality merchandise, and innovative shopping experiences. Established over a century ago, Nordstrom has grown from a single shoe store into a nationwide network of department stores, online platforms, and specialty shops. With a strong focus on empowering employees and delivering an extraordinary shopping environment, Nordstrom continues to set the standard for retail excellence. The company is renowned for its commitment to diversity, inclusion, and employee satisfaction, making it a sought-after employer in the retail industry.

The Host/Hostess position at Nordstrom is essential in creating a welcoming and professional environment for every guest. As the first point of contact within the dining or restaurant segment of the store, the host/hostess plays a critical role in establishing a positive customer experience. This role is not only about greeting and seating customers promptly but also engaging them with enthusiasm about the menu and products. It requires a friendly, self-motivated, and customer-oriented individual who thrives in a fast-paced environment and is committed to outstanding service every day. This position may have a flexible schedule that varies weekly depending on business needs, making adaptability a key attribute.

In addition to managing customer experiences, the host/hostess at Nordstrom supports the overall dining service by assisting in training new employees. This mentoring aspect promotes a collaborative and positive work culture where successful performance is reinforced and support is readily available. Beyond customer interaction, the role may involve various operational responsibilities such as answering telephones, processing financial transactions, stocking work areas, cleaning, and handling documentation. This multifaceted role ensures that the restaurant operates smoothly and that customers receive top-tier service throughout their visit.

Nordstrom offers this position an hourly pay rate between $21.90 and $22.80, commensurate with the candidate’s location, knowledge, skills, and experience. The company also provides a variety of comprehensive benefits to support its employees and their families, including medical, vision, dental, retirement plans, paid time off, life insurance, and disability coverage. Additional perks such as merchandise discounts and employee assistance programs further enhance the overall employment package.

Overall, this job offers a unique opportunity to be part of a respected retail giant where customer service and employee well-being are prioritized. Candidates who possess excellent communication skills, a flexible work schedule, a food handler’s card (where required), and a background in food service or hospitality are highly encouraged to apply. Nordstrom strives to maintain an inclusive work environment and provides accommodations for applicants with disabilities. This role is ideal for individuals seeking a dynamic, rewarding career in a premium retail setting with prospects for development and recognition.