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Seasonal Receiver Stocker Overnight

Job Overview

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Compensation

Hourly
Range $16.00 - $16.65
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
Retirement Plan
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount

Job Description

Lowe's Companies, Inc. is one of the largest retail home improvement and appliance stores in the United States, known for providing a wide range of products for home renovation, DIY projects, and gardening needs. With hundreds of locations nationwide, Lowe's is dedicated to offering exceptional customer service and high-quality merchandise to homeowners and professional contractors alike. The company values innovation, safety, and inclusiveness within its workforce, creating an environment where associates can develop their skills and grow their careers in retail. Lowe's commitment to its customers and employees is demonstrated through comprehensive training programs, competitive hourly wages, and a supportive work culture.

This role focuses on delivering outstanding customer service in a fast-paced retail environment by adhering closely to Lowe's customer service policies, programs, and procedures. The position involves directly assisting customers by understanding their needs, helping locate merchandise, demonstrating products, and aiding in product selection. Employees in this role are expected to provide thorough explanations about warranties, product features, and benefits, ensuring customers are informed and satisfied with their purchases. The role also includes responsibilities such as writing customer contracts and invoices for the Tool Rental Department, cross-training in other store areas to provide versatile support, and maintaining the cleanliness and safety of the store. This position offers a starting pay rate between $16.00 and $16.65 per hour, with opportunities for part-time or full-time employment, and benefits tailored to various lifestyles and career stages. The position is designed for individuals looking to build retail experience, improve customer service skills, and work in one of the country's largest home improvement retailers with access to ongoing education and development programs.

Job Requirements

  • Less than 1 year experience using a computer including inputting, accessing, modifying, or outputting information
  • Less than 1 year experience using common retail technology such as smartphones and tablets
  • Less than 1 year retail experience performing tasks like identifying and selling products based on customer needs
  • explaining warranties, product features, and benefits
  • assisting customers in locating products
  • building customer relationships
  • identifying and resolving customer issues
  • zone recovery
  • and housekeeping
  • Ability to obtain sales related licensure or registration as may be required by law

Job Qualifications

  • Less than 1 year experience using a computer including inputting, accessing, modifying, or outputting information
  • Less than 1 year experience using common retail technology such as smartphones and tablets
  • Less than 1 year retail experience performing tasks like identifying and selling products based on customer needs
  • explaining warranties, product features, and benefits
  • assisting customers in locating products
  • building customer relationships
  • identifying and resolving customer issues
  • zone recovery
  • and housekeeping
  • Ability to obtain sales related licensure or registration as may be required by law

Job Duties

  • Provide SMART customer service through daily execution of Lowe's customer service policies, procedures, and programs
  • Seek out customers to understand needs and assist in locating, demonstrating, selecting, carrying, and loading merchandise
  • Listen and respond knowledgeably and promptly to customer and associate questions by assisting them in store and walking through projects when necessary
  • Demonstrate sincere appreciation to customers
  • Communicate information regarding stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
  • Write customer contracts and invoices for equipment rental and tool repairs
  • Cross-functionally train in other areas of the store to help deliver superior customer service
  • Detect signs of shoplifting, theft, and other security risks and report promptly to management or Asset Protection
  • Maintain store cleanliness and organization through adherence to housekeeping standards
  • Maintain a safe and secure work environment by conducting daily safety reviews and securing doors and gates
  • Adhere to safety requirements including top stock safety and use of safety devices
  • Operate store equipment such as Zebra phone, paging system, copiers, CCTV surveillance systems, and tool rentals

Job Criteria

Experience

No experience required


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