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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.13 - $18.40
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Flexible spending account
401(k) retirement plan
Employee assistance program
Tuition Assistance
maternity leave
Parental leave
Adoption assistance
employee discount
Job Description
Lowe's is one of the largest and most recognized home improvement retailers in the United States, providing customers with a comprehensive selection of products and services for home renovations, repairs, and maintenance. Established with a commitment to quality, customer satisfaction, and community engagement, Lowe's operates numerous stores nationwide, serving millions of customers annually. The company prides itself on fostering an inclusive work environment that values diversity and promotes career growth opportunities for its employees. Lowe's reputation is built on exceptional customer service, knowledgeable staff, and innovative solutions that help customers achieve their home improvement goals.
The role being o... Show More
The role being o... Show More
Job Requirements
- Less than 1 year experience using a computer including inputting accessing modifying or outputting information
- less than 1 year experience using common retail technology such as smartphones and tablets
- less than 1 year retail experience performing tasks such as identifying and selling products based on customer needs explaining warranties product features and benefits assisting customers in locating products building customer relationships identifying and resolving customer issues zone recovery and housekeeping
- ability to obtain sales related licensure or registration as may be required by law
Job Qualifications
- Less than 1 year experience using a computer including inputting accessing modifying or outputting information
- less than 1 year experience using common retail technology such as smartphones and tablets
- less than 1 year retail experience performing tasks such as identifying and selling products based on customer needs explaining warranties product features and benefits assisting customers in locating products building customer relationships identifying and resolving customer issues zone recovery and housekeeping
- ability to obtain sales related licensure or registration as may be required by law
Job Duties
- Provide SMART customer service at all times through daily execution of Lowe's customer service policies procedures and programs
- seek out customers to understand their needs and assist in locating demonstrating selecting carrying and or loading merchandise
- listen to and respond knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
- demonstrate sincere appreciation to customers
- communicate information to customers regarding all stock special order merchandise feature benefits application and warranty information related to Lowe's programs
- write customer contracts and invoices for equipment rental and tool repairs
- cross-functionally train in other areas of the store to help deliver the best customer service
- detect common signs of shoplifting theft and other security risks and promptly communicate them to management and or Asset Protection
- ensure compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- maintain a safe and secure work environment by conducting daily safety reviews noting hazards keeping aisles clear and securing doors and gates
- adhere to all safety requirements relevant to regular job duties including top stock safety reinstalling safety cables use of aisle blockers tether line on power equipment spotters and safety devices
- operate store equipment depending on department needs such as Zebra phone telephone paging system copiers fax machines computers CCTV surveillance system key cutter panel saw paint mixer flooring cutters compacter baler tool rentals
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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