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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Talent referral program
Training and Development
uniform provided
equal opportunity employment
Job Description
SVR Management II LLC operates Silverado Resort, a prestigious hospitality establishment known for delivering exceptional guest experiences in a luxury resort setting. Silverado Resort is a distinguished destination that offers a wide array of amenities including golf courses, spa services, fine dining, and poolside leisure. Committed to excellence, the resort fosters a vibrant and welcoming atmosphere that attracts guests from around the world who seek relaxation and top-tier service. The resort emphasizes a strong team culture, promoting employee engagement through various programs such as a team member referral initiative and comprehensive training sessions designed to uphold the highest standards of... Show More
Job Requirements
- high school diploma or equivalent
- previous serving experience
- possession of California Responsible Beverage Service certification
- possession of Food Handlers certification
- ability to work flexible hours including long shifts
- physical ability to exert up to 50 pounds of force occasionally
- ability to stand for entire shifts
- capability to work in outdoor hot weather conditions
Job Qualifications
- previous serving experience
- compliance with California Responsible Beverage Service certification
- compliance with Food Handlers certification
- ability to work flexible and long hours
- capability to stand and work in hot weather for extended periods
- strong customer service skills
- effective communication skills
Job Duties
- adhere to the companys service culture - 4 keys to creating guests for life
- participate actively in team member referral program and act as a talent ambassador for the resort
- attend all required resort meetings and trainings
- maintain high standards of personal appearance and grooming, including wearing proper uniform and nametag
- perform preparatory tasks and side work to ensure prompt and efficient guest service
- serve guests in a friendly, courteous, and professional manner according to resort standards
- demonstrate thorough knowledge of the pool food and beverage menu
- respond promptly to guest problems, complaints, and accidents and communicate them to management when necessary
- set up orders according to resort standards
- ensure poolside stations remain clean and organized
- follow all money handling procedures
- use suggestive selling techniques to enhance guest experience
- ensure overall guest satisfaction
- comply with resort policies and safety rules
- perform other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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