Seasonal Pool Server

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Weekend Shifts
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Benefits

Hourly rate: 16.90
401k retirement savings plan
Employee assistance program
Investment in your Wellbeing
Complimentary Dry Cleaning for Employee Uniforms
Free Meals
on-site parking
training programs
Tuition Reimbursement
growth and development opportunities

Job Description

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company recognized for its unwavering commitment to excellent service and remarkable guest experiences. Globally celebrated for setting the standard in luxury accommodations, Four Seasons has a pedigree of managing some of the most prestigious hotels and resorts across the world, embodying elegance, sophistication, and a dedication to personalized guest engagement. The company’s philosophy revolves around creating unforgettable moments through exceptional care delivered by a diverse and passionate team dedicated to hospitality excellence. They emphasize inclusivity, kindness, and a company culture where every employee is valued, fostering an environment where potential flourishes and careers grow.

Situated at the picturesque foothills of the Santa Monica Mountains in Southern California, Four Seasons Hotel Westlake Village offers a unique blend of relaxed coastal living and refined luxury. The location, nestled between the famed beaches of Malibu and the vineyards of Santa Barbara, is a sanctuary focused on wellbeing. It features a family-friendly atmosphere and houses the innovative Center for Health & Wellbeing, a recognized luxury destination dedicated to holistic wellness. This location is ideal for guests seeking a rejuvenating experience amidst nature’s beauty while enjoying the impeccable services of Four Seasons hospitality.

The Seasonal Pool Server role at Four Seasons Hotel Westlake Village offers a fantastic opportunity to work in a luxurious, vibrant poolside setting during the summer season. This role is perfect for individuals looking to gain hands-on food and beverage experience in a prestigious hospitality environment. As a Seasonal Pool Server, you will be an essential part of the pool team, responsible for delivering attentive, knowledgeable, and polished service to guests, ensuring that each poolside moment is both relaxed and refined. Your duties will include engaging guests with detailed descriptions of menu items, managing orders accurately through the hotel’s point-of-sale system, coordinating timing for food and beverage service, and consistently maintaining service standards that reflect the Four Seasons brand. This position emphasizes genuine guest care, attention to detail, and a polished demeanor to ensure a memorable guest experience.

This seasonal position begins in May and is designed for candidates available during the summer months, with the possibility of long-term employment based on business needs and individual performance. The role offers an hourly wage of $16.90 and includes an extensive range of benefits designed to support and enrich employee wellbeing and growth. Benefits include a competitive retirement savings plan, employee assistance programs, comprehensive wellbeing investments, complimentary dry cleaning for uniforms, free meals, on-site parking, and training programs with tuition reimbursement opportunities. This role is a part-time position requiring availability 3-4 days a week, including weekends and holidays, reflecting the dynamic and guest-focused nature of luxury hospitality at Four Seasons. Candidates must be legally authorized to work in the United States and possess a positive, service-oriented attitude with prior luxury food and beverage serving experience. This opportunity at Four Seasons not only promises practical experience and career development within an iconic brand but also invites individuals to be part of a culture that values genuine connection, respect, and professional excellence.

Job Requirements

  • Two plus years previous serving experience in a luxury food and beverage outlet
  • High school diploma or equivalent preferred
  • A positive, professional, and guest-focused attitude with strong attention to detail and service excellence
  • Reading, writing and oral proficiency in the English language
  • Ability to multi-task while under pressure
  • Ability to carry and balance a tray with multiple items
  • Legal work authorization in the United States

Job Qualifications

  • Two plus years previous serving experience in a luxury food and beverage outlet
  • High school diploma or equivalent preferred
  • A positive, professional, and guest-focused attitude with strong attention to detail and service excellence
  • Reading, writing and oral proficiency in the English language
  • Ability to multi-task while under pressure
  • Ability to carry and balance a tray with multiple items
  • Legal work authorization in the United States

Job Duties

  • Describe and present food and beverage menu items to guests with engaging detail, including origin, taste, and preparation methods while accurately taking and communicating orders through the hotel’s point-of-sale system
  • Coordinate food and beverage timing, verify completed orders against guest requests, and deliver items promptly to ensure quality and presentation standards are met
  • Anticipate guest needs, assess satisfaction, offer suggestions, and respond promptly and appropriately to guest requests or concerns
  • Properly and accurately close guest checks, process cash and credit card payments, and handle voided or complimentary checks in accordance with established procedures
  • Assist with the breakdown, cleaning, and setup of tables, buffets, and food stations to maintain a polished and inviting poolside environment

Job Criteria

Experience

No experience required


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