
Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
wellness programs
Career development opportunities
Job Description
The Westin Savannah Harbor Golf Resort and Spa, located at 1 Resort Dr, Savannah, Georgia, is a distinguished hospitality establishment known for its world-class amenities and dedication to providing an exceptional guest experience. As part of the Marriott International brand, the resort embraces a commitment to wellness and strives to create an environment where guests can rejuvenate and feel their best during every visit. The resort boasts picturesque views, a championship golf course, a luxurious spa, and refined dining options, making it a sought-after destination for travelers seeking relaxation, adventure, and memorable service in the heart of Savannah.
The role of Guest Service Expert at The Westin Savannah Harbor is an essential non-management, full-time position within the Food and Beverage & Culinary category. This seasonal position demands open availability and a proactive mindset to enhance the guest dining experience through attentive and seamless service. Guest Service Experts are responsible for more than just serving food and drinks; they are tasked with creating a unique, memorable atmosphere where service is an integral part of the overall guest experience. Whether this involves setting tables meticulously, communicating effectively with kitchen staff, personally engaging with guests, or maintaining cleanliness of the workspaces and supplies, the Guest Service Expert plays a pivotal role in ensuring that every interaction reflects the resort’s commitment to quality and hospitality excellence.
Success in this role requires the ability to stand, sit, or walk for extended periods, often on varying surfaces that may be sloping or slippery. In addition to physical agility, the position demands careful attention to menu management and a willingness to perform physical tasks such as lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds independently and up to 50 pounds with assistance. Bending, twisting, stooping, and reaching overhead are common physical requirements of the job. The Guest Service Expert at The Westin Savannah Harbor must demonstrate professionalism in uniform, personal appearance, and communication, while adhering strictly to safety protocols and company policies. The role offers an opportunity for motivated individuals interested in entering the hospitality industry with less than one year of related experience, or those looking to develop their skills in a well-respected and supportive environment.
At Marriott International, diversity and inclusion are foundational values. The Westin Savannah Harbor fosters an open and welcoming workplace where associates from diverse backgrounds can thrive. The resort values every associate’s unique talents and experiences and is committed to equitable treatment and non-discrimination on any protected basis including disability and veteran status. This enriching culture encourages associates not only to excel professionally but also to embrace wellness both on and off the property, embodying Westin’s brand mission as a leader in hospitality wellness.
For those who are passionate about hospitality, active in their lifestyle, optimistic in outlook, and adventurous in spirit, this role offers a unique platform to launch or grow a career in food and beverage service. This position is ideal for individuals seeking to join a global team dedicated to delivering exceptional guest experiences while supporting their own personal growth and well-being. Become part of a team where you are encouraged to be your best self, begin your purpose, and belong to an amazing global community at The Westin Savannah Harbor Golf Resort and Spa.
The role of Guest Service Expert at The Westin Savannah Harbor is an essential non-management, full-time position within the Food and Beverage & Culinary category. This seasonal position demands open availability and a proactive mindset to enhance the guest dining experience through attentive and seamless service. Guest Service Experts are responsible for more than just serving food and drinks; they are tasked with creating a unique, memorable atmosphere where service is an integral part of the overall guest experience. Whether this involves setting tables meticulously, communicating effectively with kitchen staff, personally engaging with guests, or maintaining cleanliness of the workspaces and supplies, the Guest Service Expert plays a pivotal role in ensuring that every interaction reflects the resort’s commitment to quality and hospitality excellence.
Success in this role requires the ability to stand, sit, or walk for extended periods, often on varying surfaces that may be sloping or slippery. In addition to physical agility, the position demands careful attention to menu management and a willingness to perform physical tasks such as lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds independently and up to 50 pounds with assistance. Bending, twisting, stooping, and reaching overhead are common physical requirements of the job. The Guest Service Expert at The Westin Savannah Harbor must demonstrate professionalism in uniform, personal appearance, and communication, while adhering strictly to safety protocols and company policies. The role offers an opportunity for motivated individuals interested in entering the hospitality industry with less than one year of related experience, or those looking to develop their skills in a well-respected and supportive environment.
At Marriott International, diversity and inclusion are foundational values. The Westin Savannah Harbor fosters an open and welcoming workplace where associates from diverse backgrounds can thrive. The resort values every associate’s unique talents and experiences and is committed to equitable treatment and non-discrimination on any protected basis including disability and veteran status. This enriching culture encourages associates not only to excel professionally but also to embrace wellness both on and off the property, embodying Westin’s brand mission as a leader in hospitality wellness.
For those who are passionate about hospitality, active in their lifestyle, optimistic in outlook, and adventurous in spirit, this role offers a unique platform to launch or grow a career in food and beverage service. This position is ideal for individuals seeking to join a global team dedicated to delivering exceptional guest experiences while supporting their own personal growth and well-being. Become part of a team where you are encouraged to be your best self, begin your purpose, and belong to an amazing global community at The Westin Savannah Harbor Golf Resort and Spa.
Job Requirements
- open availability
- stand, sit, or walk for extended periods
- ability to move over sloping, uneven, or slippery surfaces
- ability to safely lift and carry items weighing up to 25 pounds without assistance and 50 pounds with assistance
- willingness to bend, twist, stoop, and reach overhead
- follow company policies and procedures
- uphold quality and safety standards
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- strong interpersonal and communication skills
- ability to work in a fast-paced environment
- commitment to professional appearance and conduct
Job Duties
- set tables and prepare dining areas for service
- communicate with kitchen staff and other team members
- serve guests food and beverages promptly and courteously
- maintain cleanliness and organization of work areas and supplies
- manage menu information and assist guests with menu inquiries
- adhere to safety guidelines and company policies
- perform physical tasks including lifting, pushing, pulling, and reaching as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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