
Job Overview
Employment Type
Temporary
Full-time
Hourly
Compensation
Hourly
Exact $21.80
Work Schedule
Flexible
Weekend Shifts
Benefits
Hourly rate of 21.80
Complimentary employee meals
401k retirement plans
Job Description
Four Seasons Hotels and Resorts is a globally recognized hospitality company renowned for its luxurious accommodations, exceptional service, and unique guest experiences. With a commitment to quality and elegance, Four Seasons operates a collection of world-class hotels and resorts in premier locations around the globe. The company's ethos centers on delivering personalized service with genuine heart, aiming to create memorable experiences for every guest. At Four Seasons, the team members are considered the core of the company's success, representing a collective that strives for continuous improvement, mutual respect, and excellence in their work. This culture not only enhances the stay of guests but also fosters a world-class employee experience, promoting a supportive and inclusive work environment.
Located in the heart of Napa Valley's celebrated wine country, this particular Four Seasons resort offers guests an extraordinary blend of luxury and nature. As a Forbes Travel Guide Five-Star property, it features stunning vineyard views, innovative dining options such as Michelin-starred Auro restaurant, and a holistic wellness spa experience at Spa Talisa. The resort combines the best of sophistication and comfort, appealing to travelers seeking relaxation coupled with world-class amenities and services.
The Pool Attendant position at this prestigious resort is an exciting opportunity for individuals passionate about superior guest service and hospitality. The role primarily involves being the first point of contact for guests at the pool areas, ensuring that every detail of their visit is perfect. From greeting guests warmly to managing the cleanliness and setup of the poolside amenities, the Pool Attendant plays a vital role in creating a welcoming and enjoyable atmosphere. This seasonal position, running from June through October, requires professionalism, attentiveness, and a friendly demeanor, as the attendant must anticipate guest needs and respond promptly to any requests or concerns.
Key responsibilities include providing food and beverage service, assisting with seating arrangements, maintaining order and cleanliness around the pool and restaurant areas, and managing reservations and guest interactions at the host stand. The role demands strong communication skills in English, an ability to multitask under pressure, and a positive attitude toward enhancing the guest experience. Knowledge of Napa Valley is a plus, although not mandatory, and previous experience in luxury hotels or resorts is preferred. The position offers an hourly wage of $21.80, complimentary employee meals, and access to a 401k retirement plan, making it an attractive role for hospitality professionals seeking to join a leading luxury brand.
Candidates must have valid US work authorization as the company does not sponsor visas for this position. Commitment to working flexible hours including early mornings, mid-days, evenings, weekends, and holidays is essential. This role not only offers a chance to work in a stunning environment among a dedicated team but also to contribute to the high standard of service that Four Seasons is known for worldwide. Applicants interested in hospitality and luxury service will find this role rewarding and enriching both professionally and personally.
Located in the heart of Napa Valley's celebrated wine country, this particular Four Seasons resort offers guests an extraordinary blend of luxury and nature. As a Forbes Travel Guide Five-Star property, it features stunning vineyard views, innovative dining options such as Michelin-starred Auro restaurant, and a holistic wellness spa experience at Spa Talisa. The resort combines the best of sophistication and comfort, appealing to travelers seeking relaxation coupled with world-class amenities and services.
The Pool Attendant position at this prestigious resort is an exciting opportunity for individuals passionate about superior guest service and hospitality. The role primarily involves being the first point of contact for guests at the pool areas, ensuring that every detail of their visit is perfect. From greeting guests warmly to managing the cleanliness and setup of the poolside amenities, the Pool Attendant plays a vital role in creating a welcoming and enjoyable atmosphere. This seasonal position, running from June through October, requires professionalism, attentiveness, and a friendly demeanor, as the attendant must anticipate guest needs and respond promptly to any requests or concerns.
Key responsibilities include providing food and beverage service, assisting with seating arrangements, maintaining order and cleanliness around the pool and restaurant areas, and managing reservations and guest interactions at the host stand. The role demands strong communication skills in English, an ability to multitask under pressure, and a positive attitude toward enhancing the guest experience. Knowledge of Napa Valley is a plus, although not mandatory, and previous experience in luxury hotels or resorts is preferred. The position offers an hourly wage of $21.80, complimentary employee meals, and access to a 401k retirement plan, making it an attractive role for hospitality professionals seeking to join a leading luxury brand.
Candidates must have valid US work authorization as the company does not sponsor visas for this position. Commitment to working flexible hours including early mornings, mid-days, evenings, weekends, and holidays is essential. This role not only offers a chance to work in a stunning environment among a dedicated team but also to contribute to the high standard of service that Four Seasons is known for worldwide. Applicants interested in hospitality and luxury service will find this role rewarding and enriching both professionally and personally.
Job Requirements
- Valid US work authorization
- Six months to one year of experience in food and beverage service or equivalent
- Strong written and oral presentation skills in English
- Availability to work full time from June through October
- Ability to work flexible early morning, mid-day, and evening shifts
- Must be available to work weekends and holidays
- Ability to multi-task in a high volume and demanding environment
Job Qualifications
- Six months to one year of experience in food and beverage service or equivalent
- Knowledge of Napa Valley and surrounding areas highly desirable but not required
- Preferred experience in a luxury hotel or resort
- Strong written and oral presentation skills in English
- Ability to multi-task in a high volume and demanding environment
Job Duties
- Welcome and provide guests with food service, water and oshibori service, spritzing, towels and assistance with seating arrangements at the different pools and Campo restaurant
- Set up and re-set all amenities, equipment, lounge beds and chairs throughout the pool areas
- Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality
- Deliver food to the correct tables and seat numbers while giving an accurate and appealing description of food
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner
- Manage the host stand, review the reservation book and make recommendations as to the setup of the table and chair sections
- Responsible for greeting the guest, seating, bidding farewell, answering telephone and taking reservations, and coordinating end of shift reservation data
- Inspect and maintain daily menus to ensure quality, condition and appearance
- Ensure safety and security is regulated and adhered to by guests and employees
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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