SEASONAL PART TIME REGENCY CLUB CONCIERGE

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401k Retirement Plan
Professional development opportunities
Employee assistance program

Job Description

Hyatt is a globally recognized hospitality company known for its commitment to providing exceptional guest experiences through attentive and caring associates. As a leader in the hotel industry, Hyatt operates a diverse portfolio of properties ranging from luxury resorts to full-service hotels, consistently striving to meet the unique needs of its guests. The company's dedication to quality service and creating memorable stays has established its reputation as a preferred choice for travelers worldwide. The Regency Club at Hyatt represents an exclusive, private lounge designed especially for VIPs and frequent stay members. These lounges offer a sophisticated environment where guests can enjoy a variety of food and beverage services, stay updated with current periodicals, and access the latest media options and technologies. The ambiance is crafted to provide both relaxation and productivity, catering to the diverse preferences of its elite clientele. The role of the Regency Club Concierge is pivotal in maintaining the high standard of experience associated with these lounges. This position requires an individual who is not only attentive and service-oriented but also possesses the ability to engage guests in meaningful and casual conversation. The concierge is responsible for a variety of tasks including refreshing the lounge to ensure it remains inviting and pristine, answering guest inquiries, and making reservations or recommendations to enhance the overall guest experience. This role demands a proactive approach to guest services, ensuring all special requests are met with professionalism and care. Working as a Regency Club Concierge at Hyatt offers a unique opportunity to be part of a dynamic team focused on delivering personalized service that goes beyond expectations. The position blends hospitality with an attention to detail and the ability to anticipate guest needs, making it a rewarding career choice for individuals passionate about service excellence. This full-time role typically involves various shifts to accommodate guest needs throughout the day and may include evening and weekend hours. Compensation is competitive within the hospitality industry and reflects the importance of this role in contributing to Hyatt’s reputation for outstanding guest experiences. This job also includes an innovative approach to staff engagement, including virtual reality experiences that allow prospective employees to immerse themselves in the daily life of a hospitality professional at a full-service hotel. This initiative underscores Hyatt’s commitment to transparency and preparation, ensuring that all associates are well-equipped and inspired to uphold the company’s service standards. Overall, the Regency Club Concierge position at Hyatt is ideal for someone who finds joy in fulfilling the needs of others in a relaxed yet professional environment. Excellent verbal communication skills and a genuine desire to create meaningful guest interactions are essential qualities for success in this role. By joining Hyatt, associates become part of a company that values diversity, inclusion, and continuous growth, providing numerous opportunities for career advancement within the global hospitality sector.

Job Requirements

  • high school diploma or equivalent
  • relevant experience in hospitality or customer service preferred
  • strong communication skills
  • ability to remain calm and professional under pressure
  • flexibility to work varied shifts including weekends and holidays
  • excellent attention to detail
  • customer-focused attitude

Job Location

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