Job Overview
Employment Type
Temporary
Compensation
Hourly
Exact $20.86
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Job Description
Boston Harbor Hotel stands as Boston's only Forbes Five-Star waterfront hotel, known for its exceptional luxury and commitment to delivering Beyond Compare service to every guest. Established in the heart of Boston, this prestigious hotel offers an unparalleled experience that blends classic elegance with modern amenities. The hotel prides itself on its dedication to guest satisfaction, making every visit memorable through immaculate service and attention to detail. As part of HHM Hotels, the Boston Harbor Hotel embraces inclusivity and diversity, ensuring an equal-opportunity workplace that values every individual's unique contributions.
The role of Seasonal Valet Parker at Boston Harbor Hotel is critical in upholding the high standards of guest services within the Guest Services - Valet department. Reporting directly to the Director of Front Office Operations, the Valet Parker is a non-exempt, seasonal position running from May through September. The individual in this role is responsible for providing exceptional valet parking services to guests and outlet patrons, ensuring their vehicles are handled professionally and securely. The position requires not only technical driving skills, including handling vehicles with manual transmissions, but also a warm and service-oriented approach to greet and assist arriving and departing guests.
Working as a Seasonal Valet Parker at Boston Harbor Hotel is an excellent opportunity for hospitality professionals who are passionate about service excellence and the guest experience. This role demands thorough knowledge of local streets, landmarks, and travel routes to provide guests with clear directions when needed. Moreover, the role extends beyond vehicle handling; it includes supporting front door and bell staff, maintaining the lobby entrance, and promoting a safe and orderly environment. The hotel expects Valet Parkers to enforce safety standards, observe all traffic laws, and report any discrepancies or unusual occurrences promptly to management.
Candidates are required to hold a valid state driver’s license with a clean driving record. One or more years of experience in guest services combined with valet or related positions is preferred. Valet Parkers must demonstrate exceptional interpersonal skills, self-direction, and motivation to work effectively both independently and as part of a team. Effective communication in English is essential, while additional language skills may be advantageous.
Joining the Boston Harbor Hotel means becoming part of a dynamic, inclusive team focused on delivering a distinguished hospitality experience. This seasonal role fits individuals who thrive in a fast-paced, luxury service environment and who enjoy direct interaction with guests. With its emphasis on professionalism, safety, and top-tier guest relations, the position is a great stepping stone for those pursuing a career in hospitality services at a renowned luxury hotel.
The role of Seasonal Valet Parker at Boston Harbor Hotel is critical in upholding the high standards of guest services within the Guest Services - Valet department. Reporting directly to the Director of Front Office Operations, the Valet Parker is a non-exempt, seasonal position running from May through September. The individual in this role is responsible for providing exceptional valet parking services to guests and outlet patrons, ensuring their vehicles are handled professionally and securely. The position requires not only technical driving skills, including handling vehicles with manual transmissions, but also a warm and service-oriented approach to greet and assist arriving and departing guests.
Working as a Seasonal Valet Parker at Boston Harbor Hotel is an excellent opportunity for hospitality professionals who are passionate about service excellence and the guest experience. This role demands thorough knowledge of local streets, landmarks, and travel routes to provide guests with clear directions when needed. Moreover, the role extends beyond vehicle handling; it includes supporting front door and bell staff, maintaining the lobby entrance, and promoting a safe and orderly environment. The hotel expects Valet Parkers to enforce safety standards, observe all traffic laws, and report any discrepancies or unusual occurrences promptly to management.
Candidates are required to hold a valid state driver’s license with a clean driving record. One or more years of experience in guest services combined with valet or related positions is preferred. Valet Parkers must demonstrate exceptional interpersonal skills, self-direction, and motivation to work effectively both independently and as part of a team. Effective communication in English is essential, while additional language skills may be advantageous.
Joining the Boston Harbor Hotel means becoming part of a dynamic, inclusive team focused on delivering a distinguished hospitality experience. This seasonal role fits individuals who thrive in a fast-paced, luxury service environment and who enjoy direct interaction with guests. With its emphasis on professionalism, safety, and top-tier guest relations, the position is a great stepping stone for those pursuing a career in hospitality services at a renowned luxury hotel.
Job Requirements
- Valid state driver’s license with current address and an acceptable driving record
- ability to drive a vehicle with a manual transmission is preferred
- at least 1 year of experience in guest services or related field
- excellent interpersonal and communication skills
- willingness to work seasonally from May through September
- ability to work cohesively with a team
Job Qualifications
- Demonstrated ability to work cohesively with a team
- must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills
- ability to communicate effectively in the English language, both verbally and in writing
- a second language is desirable
- must be familiar with the local area
Job Duties
- Inspect each vehicle before taking possession and mark tickets of findings, inform customers of valet rate
- report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the manager
- have a thorough knowledge of the major streets, landmarks and freeways in the area of the hotel to be able to provide guest and patrons directions to various locations in the area, if needed
- observe all traffic laws and safe driving practices
- ensure prompt professional response to all guest requests for service
- assist and relieve door staff and bell staff as requested and directed
- open the door for all guests and patrons entering and exiting the hotel
- maintaining the lobby entrance vestibule including cleaning, vacuuming, etc. as needed
- acknowledge any approaching guest warmly and assist however needed
- perform in a standard as well as an automatic automobile
- maintain a safe, clean and orderly work area
- complete all other assignments, duties and tasks as assigned by the concierge and director of guest services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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