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Seasonal Mountain View Server Assistant (Busser)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $15.45
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Benefits

growth opportunities
Referral Bonus
Recognition and rewards
basic life insurance
sick days
friends and family room rates
401(k) with match
Employee stock purchase plan
complimentary parking
Complimentary Meal During Each Shift
Employee assistance program
Hyatt property restaurant and coffee shop discount

Job Description

Cheyenne Mountain Resort, Destination by Hyatt, is a distinguished 4-star full-service resort located on 25 acres of lush land in Southern Colorado Springs. Since opening in 1985, it has offered guests breathtaking mountain views and a variety of exciting activities such as golf, swimming, and tennis. This resort combines natural beauty with exceptional hospitality to create an unparalleled experience for visitors and locals alike. As part of the Hyatt portfolio, Cheyenne Mountain Resort upholds the company’s renowned commitment to exceptional service, career growth opportunities, and a supportive work environment. Hyatt colleagues at this resort are encouraged to thrive in a culture that celebrates performance, rewards dedication, and fosters continuous learning and job enrichment.

The Server Assistant role at Cheyenne Mountain Resort is a seasonal position that plays a vital part in delivering an exceptional dining experience for guests. With an hourly rate of $15.45, this position offers candidates the chance to be part of a dynamic team that values positivity, teamwork, and guest satisfaction. The Server Assistant supports the servers by maintaining a clean, well-stocked dining environment and assisting with timely table turnover. This is a role ideal for individuals who enjoy working in a fast-paced setting and have a genuine passion for hospitality and service. The resort provides training to the right candidate with a positive attitude, even if they have limited prior experience. The position requires flexibility to work varied shifts including mornings, evenings, weekends, and holidays.

Key responsibilities include maintaining the cleanliness and readiness of dining tables by quickly clearing and resetting settings, replenishing necessary supplies such as silverware, linen, and condiments, and ensuring guests are warmly greeted and supported throughout their meal. Beyond these essential duties, Server Assistants may perform general cleaning tasks aligned with hotel health standards, handle special guest requests, and assist in reporting any unusual activities to supervisors to ensure a safe environment for all. This role demands strong communication skills, the ability to multitask under pressure, and a commitment to upholding Hyatt’s mission to care for people so they can be their best. Joining the team at Cheyenne Mountain Resort offers an opportunity to contribute to a memorable guest experience while gaining valuable skills in hospitality and customer service.

Job Requirements

  • At least one year of fast casual dining or customer service experience preferred
  • Willingness to work a variety of shifts including mornings, evenings, weekends and holidays
  • Ability to work in a team environment
  • Positive service attitude and a passion for hospitality
  • Physical ability to stand, walk and lift moderate weights for long periods
  • Ability to communicate effectively with guests and team members
  • Must be able to maintain cleanliness and organization in the work area

Job Qualifications

  • Previous experience in a restaurant or hospitality setting is preferred but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Positive attitude and a passion for providing exceptional guest service
  • Flexibility to work various shifts including weekends and holidays
  • Ability to stand, walk, and lift moderate weights for extended periods

Job Duties

  • Quickly clean dirty table settings and prepare table for resetting
  • Promptly and consistently reset tables with spotless service ware
  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
  • Greet guests in a pleasant and courteous manner, serve beverages, breads and butter to begin their dining experience and replenish as necessary
  • Transport all dirty tableware from dining room to dishwashing area for proper cleaning
  • Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards
  • Perform other duties such as cleaning unexpected spills, special guest requests, and cross-training to ensure total guest satisfaction

Job Criteria

Experience

No experience required


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