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Job Overview
Employment Type
Full-time
Part-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Free parking
free shift meal
Shoes for crew credit
fun family environment
Job Description
Sonesta International Hotels is recognized as the 8th largest hotel company in the United States and continues to expand rapidly. The company operates a unique blend of full-service and focused hotels across major cities, maintaining a diverse portfolio of owned, managed, and franchised properties. Sonesta is committed to delivering exceptional hospitality experiences grounded in genuine human connection and service with passion, loyalty, and purpose. With more than 1000 properties spanning eight countries, Sonesta has established itself as a leader in the hospitality industry, well-known for enhancing guest experiences and offering quality accommodations and services anywhere travelers want to be.
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Job Requirements
- Food handlers and TIPS certificates
- previous front-facing guest service experience
- ability to stand and exert fast-paced mobility for entire shift
- must be able to read, write and speak English fluently
- able to work quickly without compromising quality
- excellent organizational skills
- ability to work with minimal supervision
- ability to work as part of a team
- previous experience with computerized cash registers preferred
Job Qualifications
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- excellent organizational skills and attention to detail
- able to work quickly without compromising quality
- ability to work with minimal supervision and maintain a high level of performance
- ability to work cohesively with co-workers as part of a team
- food handlers and TIPS certificates required
- previous front-facing guest service experience required
- must read, write and speak the English language fluently
- experience with computerized cash registers preferred
Job Duties
- Open and close the shop according to established policies and procedures
- operate an espresso machine and other shop equipment to prepare drinks and pastries per established procedures and customer requests
- anticipate customer and store needs by constantly evaluating the environment and customers for cues
- reconcile the cash register daily using daily sales report
- maintain appropriate standards of cleanliness in the shop and storage standards for food items
- communicate with the restaurant manager regarding all equipment maintenance concerns and non-equipment related issues or concerns
- perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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