Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Job Description
The Resort at Pelican Hill, located in Newport Beach, California, is a premier luxury resort known for its breathtaking ocean views, exceptional amenities, and commitment to providing unforgettable guest experiences. Part of the prestigious St. Regis Hotels & Resorts portfolio under Marriott International, The Resort at Pelican Hill offers guests a blend of timeless elegance and modern sophistication. With a dedication to impeccable service and attention to detail, the resort caters to discerning travelers seeking a refined and relaxing getaway in one of Southern California's most beautiful coastal settings. This establishment is renowned for its exceptional hospitality standards, luxurious accommodations, world-class golfing facilities, and a variety of fine dining options that delight guests with culinary excellence and impeccable service.
We are currently seeking enthusiastic and welcoming Hosts to join our Food and Beverage team at The Resort at Pelican Hill. This full-time, non-management position is an excellent opportunity for individuals passionate about guest service and hospitality. The hourly pay rate for this role is $16.90, and it is tip-eligible, offering additional earning potential. As a Host, you will be the first point of contact for our guests as they enter our esteemed dining establishments. Your role will be critical in creating a warm and inviting atmosphere, ensuring every guest feels valued and well-attended. Responsibilities include greeting guests warmly, guiding them to clean and available tables, arranging seating to accommodate special needs, and maintaining the cleanliness and presentation of menu materials and dining areas.
You will be entrusted with monitoring the dining rooms to ensure seating availability, guest safety, and overall well-being, all while adhering to the highest quality and service standards. This role requires excellent communication skills as you will interact with guests, answer telephones, and collaborate closely with other team members to deliver seamless dining experiences. You will maintain a professional appearance and environment by following the company’s policies and safety protocols, including reporting any unsafe conditions or incidents promptly. The position demands a friendly and professional attitude, physical stamina to stand or walk for extended periods, and the ability to handle light physical tasks such as moving chairs and tables.
Joining The Resort at Pelican Hill means becoming part of a global Marriott International family that values diversity, inclusion, and equal opportunity for all associates. We celebrate the unique backgrounds and talents of our employees and are committed to fostering a respectful and supportive workplace. This role is ideal for individuals who thrive in a fast-paced, guest-focused environment and aspire to grow within the hospitality industry. At St. Regis Hotels & Resorts, you do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself through opportunities for personal and professional growth.
We are currently seeking enthusiastic and welcoming Hosts to join our Food and Beverage team at The Resort at Pelican Hill. This full-time, non-management position is an excellent opportunity for individuals passionate about guest service and hospitality. The hourly pay rate for this role is $16.90, and it is tip-eligible, offering additional earning potential. As a Host, you will be the first point of contact for our guests as they enter our esteemed dining establishments. Your role will be critical in creating a warm and inviting atmosphere, ensuring every guest feels valued and well-attended. Responsibilities include greeting guests warmly, guiding them to clean and available tables, arranging seating to accommodate special needs, and maintaining the cleanliness and presentation of menu materials and dining areas.
You will be entrusted with monitoring the dining rooms to ensure seating availability, guest safety, and overall well-being, all while adhering to the highest quality and service standards. This role requires excellent communication skills as you will interact with guests, answer telephones, and collaborate closely with other team members to deliver seamless dining experiences. You will maintain a professional appearance and environment by following the company’s policies and safety protocols, including reporting any unsafe conditions or incidents promptly. The position demands a friendly and professional attitude, physical stamina to stand or walk for extended periods, and the ability to handle light physical tasks such as moving chairs and tables.
Joining The Resort at Pelican Hill means becoming part of a global Marriott International family that values diversity, inclusion, and equal opportunity for all associates. We celebrate the unique backgrounds and talents of our employees and are committed to fostering a respectful and supportive workplace. This role is ideal for individuals who thrive in a fast-paced, guest-focused environment and aspire to grow within the hospitality industry. At St. Regis Hotels & Resorts, you do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself through opportunities for personal and professional growth.
Job Requirements
- High school diploma or G.E.D. equivalent
- ability to stand or walk for extended periods
- ability to lift, carry, push, and pull up to 10 pounds
- willingness to work full-time hours
- excellent communication skills
- ability to work collaboratively with team members
- adherence to company safety and security policies
- commitment to providing excellent guest service
- must be punctual and reliable
- ability to maintain confidentiality of proprietary information
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- excellent communication skills
- ability to work well in a team environment
- strong customer service orientation
- professional appearance and demeanor
- basic knowledge of dining room operations
- ability to follow instructions and company policies
- may have prior hospitality or food and beverage experience but not required
Job Duties
- Greet guests and determine the number in their party
- seat guests by finding a clean, available table
- pull out chairs
- place clean/current menus in front of guests
- guide guests through dining rooms and provide assistance
- move and arrange tables, chairs, and settings
- organize seating for groups with special needs
- ensure place settings are appropriate with napkins and clean silverware
- check menus for cleanliness and availability
- maintain cleanliness of work areas and practice clean-as-you-go procedures
- monitor dining rooms for seating availability, service, safety, and guest well-being
- follow company and safety policies and procedures and report unsafe conditions
- maintain clean and professional personal appearance
- welcome and acknowledge guests according to company standards
- communicate clearly and professionally
- answer telephones with proper etiquette
- develop positive working relationships and support team goals
- ensure adherence to quality standards
- stand, sit, or walk for extended periods
- move, lift, carry, push, pull, and place objects up to 10 pounds
- perform other reasonable duties as requested by supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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