Job Overview

briefcase

Employment Type

Part-time
moneybag

Compensation

Hourly
Exact $26.15
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee recognition programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and fostering a welcoming environment for both guests and employees. The company operates a diverse portfolio of brands including the prestigious JW Marriott, which represents the luxury segment of Marriott International. JW Marriott hotels are located in prime destinations, including major cities and exclusive resort areas worldwide, offering guests an unparalleled level of service and comfort. Marriott International prides itself on its inclusive culture, emphasizing equal employment opportunities, diversity, and the professional growth of its associates. As part of its dedication to quality and innovation, Marriott continuously strives to enhance the art of hospitality, ensuring that every guest enjoys a memorable stay.

This particular role is based at the JW Marriott property in Irvine, California and is a part-time, non-management position within the Food and Beverage and Culinary department. The hourly pay rate for this job is $26.15 and it is tip-eligible, providing employees with an opportunity to supplement their income through guest gratuities. The role centers around welcoming guests and ensuring their comfort and satisfaction within the dining areas. Responsibilities include greeting guests, managing seating arrangements, assisting guests throughout the dining experience, and maintaining a clean and organized dining environment. Attention to detail is critical, such as providing clean menus, proper silverware, and accommodating special seating needs. The employee will also maintain cleanliness in the work areas throughout the day in accordance with established cleaning procedures.

In addition to guest services, this role requires adhering to company safety policies, reporting any workplace hazards, and maintaining a professional appearance while safeguarding company property and proprietary information. Effective communication is key, whether interacting with guests or coordinating with team members using clear, professional language. The role requires physical stamina to stand, walk, or sit for extended periods and the ability to move objects weighing up to 10 pounds. The position is an excellent entry point for individuals seeking to gain experience in the hospitality industry, with no prior supervisory experience required and flexibility in educational qualifications. Marriott International values its employees' growth and offers a supportive environment where associates can thrive, develop new skills, and build a rewarding career in a luxury hotel setting. Joining Marriott means becoming part of a global team dedicated to excellence and making every guest encounter a special one.

Job Requirements

  • high school diploma or equivalent
  • no prior supervisory experience required
  • ability to stand for extended periods
  • ability to lift and move objects weighing up to 10 pounds
  • willingness to comply with all safety and company procedures
  • excellent communication skills
  • ability to maintain confidentiality
  • professional personal appearance
  • ability to work flexible part-time hours
  • basic knowledge of food and beverage service protocols preferred

Job Qualifications

  • high school diploma or equivalent
  • experience in a food service environment preferred but not required
  • strong communication skills
  • ability to work as part of a team
  • customer service oriented
  • able to stand, sit, or walk for long periods
  • capable of lifting objects up to 10 pounds
  • professional appearance
  • commitment to safety and company policies

Job Duties

  • greet guests and determine the size of their party
  • direct guests to clean and available tables
  • set tables with clean menus and appropriate silverware
  • assist guests throughout the dining area as needed
  • arrange and move tables, chairs, and utensils to accommodate special group needs
  • ensure menus are cleaned, updated, and wrinkle-free
  • maintain cleanliness of work areas throughout the day
  • monitor seating availability, service quality, guest safety, and overall well-being in dining rooms
  • comply with all company safety policies and procedures
  • report accidents, injuries, and unsafe working conditions to management
  • participate in safety training and obtain certifications
  • maintain a clean and professional uniform and personal appearance
  • protect company property and maintain confidentiality of proprietary information
  • communicate clearly and professionally with guests, employees, and via telephone
  • foster positive working relationships with team members and support achieving common goals
  • respond appropriately to employee concerns
  • uphold quality standards and expectations
  • stand, sit, or walk for extended periods
  • lift and move items weighing up to 10 pounds
  • perform other reasonable duties as assigned by supervisors

Job Criteria

Experience

No experience required


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