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Job Overview
Employment Type
Hourly
Seasonal
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Onsite employee housing
Career development opportunities
Complimentary access to most POWDR-owned resorts
Job Description
Zion Mountain Ranch is a unique and elevated sanctuary located just three miles from the East Entrance of Zion National Park in Mt Carmel, Utah. Set on a roaming bison preserve, the ranch offers guests a truly immersive experience that blends the natural beauty of the American West with purposeful hospitality and land preservation. Guests at Zion Mountain Ranch can select from thoughtfully crafted cabins and bespoke lodges, giving them an authentic connection to the landscape and its enduring story. The ranch hosts a field-to-fork restaurant called Cordwood, where ingredients are sourced from the ranch's organic gardens, and offers engaging... Show More
Job Requirements
- High school diploma or equivalent
- previous front desk or customer service experience preferred
- strong communication skills
- proficiency in computer systems and hotel management software
- ability to multitask in a fast-paced environment
- ability to work weekends, holidays, and flexible schedules
- honesty, punctuality, and reliability
- physical ability to make rounds throughout the resort
- adaptability to changing work conditions
- commitment to maintaining neat and professional appearance
- willingness to follow safety procedures and environmental impact guidelines
- ability to establish successful relationships with coworkers and guests
Job Qualifications
- High school diploma or equivalent
- previous experience in a front desk or customer service role preferred
- strong communication and interpersonal skills
- proficient in computer systems and software
- experience with hotel management systems is a plus
- ability to multitask and manage time effectively in a fast-paced environment
- ability to work cooperatively in a team environment
- ability to remain calm and friendly under pressure
Job Duties
- Greet guests upon arrival and assist with the check-in process
- handle guest check-outs, process payments, and provide accurate billing information
- manage reservations through the hotel management system, ensuring accuracy and availability
- handle phone inquiries and assist guests with booking reservations
- provide exceptional customer service by addressing guest inquiries, concerns, and special requests
- offer local information, recommend activities, and assist with planning guests' stay
- maintain effective communication with housekeeping and maintenance teams
- collaborate with other departments to provide seamless service
- perform general administrative tasks including filing and data entry
- prepare daily reports and assist with cash handling
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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