Seasonal Guest Service Agent

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Range $18.75 - $1.00
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Work Schedule

Weekend Shifts
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Benefits

flexible schedule
seasonal employment
Opportunity to work in a historic cultural landmark
friendly work environment
community engagement

Job Description

Colorado Chautauqua Association (CCA) is a historic and cultural landmark nestled in Boulder, Colorado. Known for its commitment to community enrichment and preservation, the association offers a unique blend of natural beauty, architectural charm, and vibrant historical significance. CCA serves as a cherished destination for both locals and tourists seeking an immersive experience in art, music, education, and nature. With its scenic cottages, event spaces, and outdoor recreational opportunities, Colorado Chautauqua fosters a welcoming environment that celebrates culture and connectivity. Operating as a nonprofit organization, CCA focuses on maintaining the legacy and spirit of the original chautauqua movement, an educational and social assembly that has influenced American culture since the late 19th century.

The organization is currently seeking a part-time Seasonal Guest Service Agent to join its dedicated team. This role is essential for providing outstanding visitor experiences by assisting guests with registration, managing reservations, and offering comprehensive information about cottages, units, rates, and amenities. As this is a seasonal position extending through October 12, the work schedule involves a mix of weekdays and weekends, suiting candidates looking for flexible hours in a vibrant, customer-oriented setting. The Guest Service Agent acts as a frontline ambassador, ensuring visitors feel welcomed, informed, and cared for during their stay or visit. This position requires strong customer service skills, a detail-oriented approach, and proficiency in reservation systems and computer applications. Those passionate about hospitality and eager to contribute to a culturally rich community space will find this role rewarding and engaging. Applications for this position are accepted until July 31, 2026, making it an excellent opportunity for individuals seeking seasonal employment in a historic and scenic location.

Job Requirements

  • one plus years experience in a customer focused role preferably in a hotel setting
  • competent math skills and eye for detail
  • proficient computer skills including Microsoft Office and reservation management system
  • strong interpersonal and communication skills
  • excellent organizational and time management skills
  • ability to multitask in a sometimes stressful environment
  • attentive friendly and courteous

Job Qualifications

  • minimum one year experience in a customer focused role, preferably in a hotel setting
  • competent math skills
  • proficient with Microsoft Office and reservation management systems
  • strong interpersonal and communication skills
  • excellent organizational and time management abilities
  • ability to multitask
  • friendly and courteous demeanor

Job Duties

  • assist visitors with inquiries and registration
  • manage and process reservations accurately
  • provide detailed information about cottages, units, rates, and amenities
  • communicate effectively with diverse groups of people
  • maintain organized records and documentation
  • multitask efficiently in a sometimes stressful environment
  • deliver attentive, friendly, and courteous service

Job Criteria

Experience

Mid Level (3-7 years)


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