Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $13.56
Work Schedule
Standard Hours
Benefits
global growth opportunities
A culture that breeds success and rewards
Food and beverage discounts
Spa Discounts
Free Employee Meals
Complimentary employee parking
comprehensive training and development
401(k) retirement plan
Sick Leave Pay
competitive pay
Job Description
Four Seasons is a globally recognized luxury hospitality company known for its commitment to delivering exceptional guest experiences through the dedication of its people. Rooted in principles of integrity, trust, transparency, respect, and kindness, Four Seasons empowers its employees to achieve world-class service standards and create lasting memories for guests. The brand fosters a culture of diversity, equality, and inclusivity, striving to recognize and welcome individuals with warmth and genuine care. Employees at Four Seasons are known for their professional growth opportunities, excellent training programs, and a work culture that values collaboration and support. This commitment ensures that team members not only provide outstanding service but also enjoy rewarding and fulfilling careers within the company. With locations worldwide, Four Seasons maintains a consistent reputation for luxury and excellence, making it one of the most desirable employers in the hospitality industry.
The Four Seasons Resort Rancho Encantado Santa Fe is a captivating high-desert destination nestled in the Sangre de Cristo foothills of New Mexico, offering serene luxury amid stunning natural beauty. This 65-room resort is famed for its romantic ambiance and connection to the surrounding rugged landscape, providing guests with a unique blend of outdoor adventure and refined relaxation. The resort’s proximity to downtown Santa Fe’s cultural attractions, galleries, and shops adds to its allure, making it a sought-after destination for travelers seeking authentic regional experiences combined with first-class hospitality.
We are currently seeking a Seasonal Full-Time Pool Server to join our Food and Beverage team. This role is perfect for someone passionate about hospitality, who is enthusiastic, personable, and driven to deliver service excellence in a luxury environment. The position demands an individual capable of engaging authentically with guests, anticipating their needs, and providing attentive and personalized service to ensure a memorable visit. Responsibilities include following established service steps, managing beverage knowledge, setting up and maintaining the pool area’s cleanliness and comfort, processing guest transactions accurately, and collaborating with team members to uphold the Four Seasons standards.
This seasonal role requires availability from date of hire through October, including evenings, weekends, and holidays, reflecting the dynamic and guest-focused nature of the hospitality industry. Candidates should have at least one year of experience in food and beverage service, preferably in a luxury hospitality setting, along with current New Mexico Alcohol Serve and Food Handler certifications. Physical endurance to stand and move throughout shifts and the ability to lift up to 30 pounds are necessary due to the active nature of the role.
Working at Four Seasons Resort Rancho Encantado means becoming part of a diverse and inclusive community dedicated to personal and professional growth. The company offers competitive wages, an enriching work environment, and many employee benefits that support wellbeing and career advancement. Join us in Santa Fe to be part of a team that values every individual and strives to create guest impressions that remain unforgettable for a lifetime.
The Four Seasons Resort Rancho Encantado Santa Fe is a captivating high-desert destination nestled in the Sangre de Cristo foothills of New Mexico, offering serene luxury amid stunning natural beauty. This 65-room resort is famed for its romantic ambiance and connection to the surrounding rugged landscape, providing guests with a unique blend of outdoor adventure and refined relaxation. The resort’s proximity to downtown Santa Fe’s cultural attractions, galleries, and shops adds to its allure, making it a sought-after destination for travelers seeking authentic regional experiences combined with first-class hospitality.
We are currently seeking a Seasonal Full-Time Pool Server to join our Food and Beverage team. This role is perfect for someone passionate about hospitality, who is enthusiastic, personable, and driven to deliver service excellence in a luxury environment. The position demands an individual capable of engaging authentically with guests, anticipating their needs, and providing attentive and personalized service to ensure a memorable visit. Responsibilities include following established service steps, managing beverage knowledge, setting up and maintaining the pool area’s cleanliness and comfort, processing guest transactions accurately, and collaborating with team members to uphold the Four Seasons standards.
This seasonal role requires availability from date of hire through October, including evenings, weekends, and holidays, reflecting the dynamic and guest-focused nature of the hospitality industry. Candidates should have at least one year of experience in food and beverage service, preferably in a luxury hospitality setting, along with current New Mexico Alcohol Serve and Food Handler certifications. Physical endurance to stand and move throughout shifts and the ability to lift up to 30 pounds are necessary due to the active nature of the role.
Working at Four Seasons Resort Rancho Encantado means becoming part of a diverse and inclusive community dedicated to personal and professional growth. The company offers competitive wages, an enriching work environment, and many employee benefits that support wellbeing and career advancement. Join us in Santa Fe to be part of a team that values every individual and strives to create guest impressions that remain unforgettable for a lifetime.
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of service industry experience in food and beverage preferably in a luxury hospitality environment
- Current New Mexico Alcohol Serve certification
- Current New Mexico Food Handler certification
- Ability to lift and carry up to 30 lbs
- Ability to stand and move around the pool area for the entire shift
- Flexible schedule with availability to work evenings, weekends, and holidays
- Availability to work through the season from date of hire through October
- US work authorization unless currently in a managerial position at a Four Seasons location
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year of food and beverage service experience preferably in a luxury hospitality environment
- Current New Mexico Alcohol Serve certification
- Current New Mexico Food Handler certification
- Strong interpersonal and communication skills
- Ability to work collaboratively in a team environment
- Excellent customer service and guest engagement skills
Job Duties
- Follow steps of service to deliver warm, engaging, and consistent hospitality that aligns with Four Seasons standards of excellence
- Demonstrate and continually expand knowledge of the full beverage program including wines, cocktails, beers, and specialty spirits and confidently share detailed ingredient and preparation information
- Anticipate guest needs with a keen sense of awareness and presence, ensuring satisfaction through timely and thoughtful responses to questions or concerns
- Accurately close guest checks, process payments, and properly handle voids or complimentary items according to hotel procedures
- Set up and conclude daily pool operations by arranging chairs, tables, umbrellas, and towels with impeccable attention to detail
- Keep the pool and surrounding area pristine and clear of debris
- Greet and seat guests at their preferred location and offer towels and amenities as needed, creating a relaxing and comfortable experience
- Clear guest areas after departure, including removing used towels, glassware, dishes, and other items to maintain cleanliness and order
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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