
Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
global growth opportunities
Culture that breeds success and rewards
Food and beverage discounts
Spa Discounts
Free Employee Meals
Complimentary employee parking
comprehensive training and development
401(k) retirement plan
Sick Leave Pay
competitive pay
Job Description
Four Seasons is a globally recognized luxury hospitality company that stands apart for its commitment to excellence, innovation, and genuine care. Known worldwide for delivering exceptional guest experiences, Four Seasons is powered by its dedicated team of professionals who continuously strive for personal and professional growth. The company fosters a collaborative environment where individuals are encouraged to push boundaries, achieve new heights, and treat each other with respect and kindness. At its core, Four Seasons believes that authentic connections enrich life, and this philosophy resonates across all its properties.
The Four Seasons Resort Rancho Encantado in Santa Fe offers a distinct high-desert retreat experience. Nestled in the Sangre de Cristo foothills on 57 rolling acres just 10 minutes from downtown Santa Fe, this intimate 65-room resort is a romantic haven surrounded by rugged, natural beauty. Guests can indulge in outdoor activities like hiking near the ridges and arroyos, relax at the resort's pool, enjoy invigorating treatments at the Spa, and savor elevated regional cuisine at Terra. The resort combines luxury with the enchanting spirit of Santa Fe, making it an exceptional destination for travelers seeking relaxation and authenticity.
The Seasonal Full-Time Pool Attendant role at Four Seasons Resort Rancho Encantado is crucial in delivering the outstanding level of service the brand is known for. This position requires a hardworking, enthusiastic individual with a passion for hospitality and a genuine desire to create memorable experiences for guests. The Pool Attendant contributes to the resort's welcoming and luxurious atmosphere by ensuring the pool area is impeccably maintained and guest needs are attentively met throughout their stay. This role is ideal for those who thrive in fast-paced environments and seek to advance their career in luxury hospitality.
In this role, the Pool Attendant is expected to follow the Four Seasons standards of service excellence by delivering warm, engaging, and consistent hospitality. They anticipate guest needs, respond promptly to inquiries and concerns, and maintain the pool area's pristine condition. Responsibilities include setting up and concluding daily pool operations by arranging chairs, tables, umbrellas, and towels, as well as clearing guest areas after use to uphold cleanliness and order. The position demands physical stamina, attention to detail, and the ability to work flexible hours including evenings, weekends, and holidays during the season from date of hire through October.
Working with Four Seasons Resort Rancho Encantado offers employees the chance to be part of a globally renowned brand dedicated to world-class guest and employee experiences. The company prides itself on a culture grounded in diversity, equality, inclusivity, and values such as integrity, respect, and kindness. Employees benefit from a supportive work environment that promotes continuous learning and career growth. With competitive pay plus tips, comprehensive training, and a range of employee benefits, this position presents an excellent opportunity for hospitality professionals looking to develop their skills in a premium setting. The resort also encourages an enjoyable, rewarding, and collaborative workplace where team members are recognized and valued for their contributions.
The Four Seasons Resort Rancho Encantado in Santa Fe offers a distinct high-desert retreat experience. Nestled in the Sangre de Cristo foothills on 57 rolling acres just 10 minutes from downtown Santa Fe, this intimate 65-room resort is a romantic haven surrounded by rugged, natural beauty. Guests can indulge in outdoor activities like hiking near the ridges and arroyos, relax at the resort's pool, enjoy invigorating treatments at the Spa, and savor elevated regional cuisine at Terra. The resort combines luxury with the enchanting spirit of Santa Fe, making it an exceptional destination for travelers seeking relaxation and authenticity.
The Seasonal Full-Time Pool Attendant role at Four Seasons Resort Rancho Encantado is crucial in delivering the outstanding level of service the brand is known for. This position requires a hardworking, enthusiastic individual with a passion for hospitality and a genuine desire to create memorable experiences for guests. The Pool Attendant contributes to the resort's welcoming and luxurious atmosphere by ensuring the pool area is impeccably maintained and guest needs are attentively met throughout their stay. This role is ideal for those who thrive in fast-paced environments and seek to advance their career in luxury hospitality.
In this role, the Pool Attendant is expected to follow the Four Seasons standards of service excellence by delivering warm, engaging, and consistent hospitality. They anticipate guest needs, respond promptly to inquiries and concerns, and maintain the pool area's pristine condition. Responsibilities include setting up and concluding daily pool operations by arranging chairs, tables, umbrellas, and towels, as well as clearing guest areas after use to uphold cleanliness and order. The position demands physical stamina, attention to detail, and the ability to work flexible hours including evenings, weekends, and holidays during the season from date of hire through October.
Working with Four Seasons Resort Rancho Encantado offers employees the chance to be part of a globally renowned brand dedicated to world-class guest and employee experiences. The company prides itself on a culture grounded in diversity, equality, inclusivity, and values such as integrity, respect, and kindness. Employees benefit from a supportive work environment that promotes continuous learning and career growth. With competitive pay plus tips, comprehensive training, and a range of employee benefits, this position presents an excellent opportunity for hospitality professionals looking to develop their skills in a premium setting. The resort also encourages an enjoyable, rewarding, and collaborative workplace where team members are recognized and valued for their contributions.
Job Requirements
- High school diploma or equivalent
- 1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment
- Current New Mexico Alcohol Serve and Food Handler certifications
- Ability to lift/carry up to 30 lbs
- Ability to stand and move around the pool area for the entire shift
- Flexible schedule with availability to work evenings, weekends, and holidays
- Availability to work through the season from date of hire through October
Job Qualifications
- 1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment
- Current New Mexico Alcohol Serve and Food Handler certifications
- Ability to lift/carry up to 30 lbs
- Ability to stand and move around the pool area for the entire shift
- Flexible schedule with availability to work evenings, weekends, and holidays
- Availability to work through the season from date of hire through October
Job Duties
- Follow steps of service to deliver warm, engaging, and consistent hospitality that aligns with Four Seasons standards of excellence
- Anticipate guest needs with a keen sense of awareness and presence, ensuring satisfaction through timely and thoughtful responses to questions or concerns
- Set up and conclude daily pool operations by arranging chairs, tables, umbrellas, and towels with impeccable attention to detail
- Keep the pool and surrounding area pristine and clear of debris
- Greet and seat guests at their preferred location and offer towels and amenities as needed, creating a relaxing and comfortable experience
- Clear guest areas after departure, including removing used towels, glassware, dishes, and other items to maintain cleanliness and order
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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