Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
global growth opportunities
A culture that breeds success and rewards
Food & beverage and spa discounts
Free Employee Meals
Complimentary employee parking
Comprehensive training & development
401(k) retirement plan
Sick Leave Pay
competitive pay
Job Description
Four Seasons is a renowned luxury hospitality company known worldwide for its exceptional service standards and commitment to creating memorable experiences for its guests, residents, and partners. The brand emphasizes a culture of continuous improvement, respect, and genuine hospitality, driven by a team whose passion is to deliver excellence with a heart. With a strong focus on employee experience and company culture, Four Seasons fosters an environment where employees are inspired and valued, allowing them to provide superior service that leaves lasting impressions. This commitment to both its workforce and clientele positions Four Seasons as a leader in the luxury hospitality industry.
The Four Seasons Resort Rancho Encantado Santa Fe is located in the mesmerizing high-desert landscape of New Mexico, often referred to as the Land of Enchantment. This intimate resort features 65 rooms set on 57 acres in the picturesque Sangre de Cristo foothills, just minutes from downtown Santa Fe's vibrant shops and galleries. Renowned for its romantic ambiance and stunning natural surroundings, the resort offers guests a unique blend of outdoor adventure and luxurious relaxation. Activities include scenic hikes through nearby ridges and arroyos with historical tales from local guides, rejuvenating spa treatments, and gourmet meals at the resort's elevated Terra restaurant, creating a deeply enriching and soothing guest experience.
The role of Seasonal Full-Time Pool Attendant is an integral part of the Food and Beverage team at Four Seasons Resort Rancho Encantado Santa Fe. This position is designed for individuals who are passionate about hospitality and thrive in delivering high-quality service in a luxury hospitality environment. The Pool Attendant contributes significantly to guest satisfaction by maintaining the pool area’s cleanliness, ensuring comfort with the setup of chairs, tables, umbrellas, and towels, and facilitating warm, attentive guest interactions. The role requires a genuine, caring personality with the ability to connect authentically to guests, combined with the integrity and confidence to make decisions that uphold Four Seasons’ luxury standards.
Ideal candidates will possess at least one year of experience in food and beverage service, preferably within a luxury setting, along with current New Mexico Alcohol Serve and Food Handler certifications. Physical stamina is essential, as the role involves lifting up to 30 lbs, standing, and moving around the pool area throughout the shift. Flexibility in scheduling is required, with the ability to work evenings, weekends, and holidays through the demanding season from the Day of Hire through October. This dynamic role offers an excellent opportunity for career growth within a globally respected hospitality brand that values diversity, equality, and inclusivity.
Working at Four Seasons Resort Rancho Encantado means joining a team that believes its greatest asset is its people. Employees benefit from a culture grounded in integrity, trust, transparency, respect, and kindness. The resort consistently receives high marks as a rewarding place to work, offering comprehensive training and development opportunities, room for advancement, and a supportive, collaborative work environment. This role provides a competitive wage of $15.45 hourly plus tips alongside attractive benefits designed to support employees’ personal and professional well-being. As a global leader in luxury hospitality, Four Seasons offers unparalleled growth opportunities, making it an exceptional career choice for those dedicated to excellence in service and guest experience.
The Four Seasons Resort Rancho Encantado Santa Fe is located in the mesmerizing high-desert landscape of New Mexico, often referred to as the Land of Enchantment. This intimate resort features 65 rooms set on 57 acres in the picturesque Sangre de Cristo foothills, just minutes from downtown Santa Fe's vibrant shops and galleries. Renowned for its romantic ambiance and stunning natural surroundings, the resort offers guests a unique blend of outdoor adventure and luxurious relaxation. Activities include scenic hikes through nearby ridges and arroyos with historical tales from local guides, rejuvenating spa treatments, and gourmet meals at the resort's elevated Terra restaurant, creating a deeply enriching and soothing guest experience.
The role of Seasonal Full-Time Pool Attendant is an integral part of the Food and Beverage team at Four Seasons Resort Rancho Encantado Santa Fe. This position is designed for individuals who are passionate about hospitality and thrive in delivering high-quality service in a luxury hospitality environment. The Pool Attendant contributes significantly to guest satisfaction by maintaining the pool area’s cleanliness, ensuring comfort with the setup of chairs, tables, umbrellas, and towels, and facilitating warm, attentive guest interactions. The role requires a genuine, caring personality with the ability to connect authentically to guests, combined with the integrity and confidence to make decisions that uphold Four Seasons’ luxury standards.
Ideal candidates will possess at least one year of experience in food and beverage service, preferably within a luxury setting, along with current New Mexico Alcohol Serve and Food Handler certifications. Physical stamina is essential, as the role involves lifting up to 30 lbs, standing, and moving around the pool area throughout the shift. Flexibility in scheduling is required, with the ability to work evenings, weekends, and holidays through the demanding season from the Day of Hire through October. This dynamic role offers an excellent opportunity for career growth within a globally respected hospitality brand that values diversity, equality, and inclusivity.
Working at Four Seasons Resort Rancho Encantado means joining a team that believes its greatest asset is its people. Employees benefit from a culture grounded in integrity, trust, transparency, respect, and kindness. The resort consistently receives high marks as a rewarding place to work, offering comprehensive training and development opportunities, room for advancement, and a supportive, collaborative work environment. This role provides a competitive wage of $15.45 hourly plus tips alongside attractive benefits designed to support employees’ personal and professional well-being. As a global leader in luxury hospitality, Four Seasons offers unparalleled growth opportunities, making it an exceptional career choice for those dedicated to excellence in service and guest experience.
Job Requirements
- Ability to lift/carry up to 30 lbs
- Ability to stand and move around the pool area for the entire shift
- Flexible schedule availability including evenings, weekends, and holidays
- Availability to work through the season from Day of Hire through October
- US work authorization unless currently in a managerial position at Four Seasons
Job Qualifications
- 1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment
- Current New Mexico Alcohol Serve and Food Handler certifications
- Strong passion for hospitality and ability to connect authentically with others
- Demonstrates integrity and accountability in all actions
- Collaborative team player who actively supports colleagues
Job Duties
- Follow steps of service to deliver warm, engaging, and consistent hospitality that aligns with Four Seasons standards of excellence
- Anticipate guest needs with a keen sense of awareness and presence, ensuring satisfaction through timely and thoughtful responses to questions or concerns
- Set up and conclude daily pool operations by arranging chairs, tables, umbrellas, and towels with impeccable attention to detail
- Keep the pool and surrounding area pristine and clear of debris
- Greet and seat guests at their preferred location and offer towels and amenities as needed, creating a relaxing and comfortable experience
- Clear guest areas after departure, including removing used towels, glassware, dishes, and other items to maintain cleanliness and order
Job Criteria
Experience
No experience required
Job Location
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