Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Employee assistance program
401(k) Plan
Job Description
W Nashville, located at 300 12th Ave S, Nashville, Tennessee, is a prestigious part of the W Hotels brand under Marriott International. Known for its vibrant and innovative approach to luxury hospitality, W Hotels combines high-end accommodation with a bold, modern style and a welcoming atmosphere. W Nashville offers guests a unique experience defined by cutting-edge design, energetic social spaces, and exceptional service. As a hub of creativity and culture in Nashville, this hotel caters to both leisure and business travelers seeking a dynamic and memorable stay. With a commitment to excellent guest experiences, W Nashville and Marriott International emphasize diversity, opportunity, and respect for all employees, fostering an inclusive work culture that nurtures growth and innovation.
The role of Guest Service Support Expert at W Nashville is an exciting opportunity for individuals passionate about creating memorable guest experiences in the food and beverage sector. This position is part-time and non-management, offering a chance to become an integral member of the team behind the scenes of exceptional dining experiences. The Guest Service Support Expert plays a critical role in supporting food and beverage operations by ensuring the environment is welcoming and efficient. The position involves various tasks, including setting tables, replenishing supplies, assisting kitchen operations, and maintaining cleanliness in work areas. The role demands attentiveness to detail, enthusiasm for service, and the ability to multitask in a fast-paced environment.
W Nashville emphasizes that every job done by its team members contributes to more than just service — it builds a memorable overall experience for guests. Professionals in this role engage in physical activities such as standing, walking, and lifting moderate weights, contributing to a safe and smooth food service operation. The company values professionalism in appearance and communication, adherence to safety protocols, and upholding company policies as part of the essential responsibilities. This position provides an excellent opportunity for individuals new to the food and beverage industry or those seeking to expand their hospitality skills, with no prior supervisory experience required. W Nashville fosters a supportive culture that values diversity and equal opportunity, encouraging applicants from all backgrounds to apply and grow within the Marriott family.
The role of Guest Service Support Expert at W Nashville is an exciting opportunity for individuals passionate about creating memorable guest experiences in the food and beverage sector. This position is part-time and non-management, offering a chance to become an integral member of the team behind the scenes of exceptional dining experiences. The Guest Service Support Expert plays a critical role in supporting food and beverage operations by ensuring the environment is welcoming and efficient. The position involves various tasks, including setting tables, replenishing supplies, assisting kitchen operations, and maintaining cleanliness in work areas. The role demands attentiveness to detail, enthusiasm for service, and the ability to multitask in a fast-paced environment.
W Nashville emphasizes that every job done by its team members contributes to more than just service — it builds a memorable overall experience for guests. Professionals in this role engage in physical activities such as standing, walking, and lifting moderate weights, contributing to a safe and smooth food service operation. The company values professionalism in appearance and communication, adherence to safety protocols, and upholding company policies as part of the essential responsibilities. This position provides an excellent opportunity for individuals new to the food and beverage industry or those seeking to expand their hospitality skills, with no prior supervisory experience required. W Nashville fosters a supportive culture that values diversity and equal opportunity, encouraging applicants from all backgrounds to apply and grow within the Marriott family.
Job Requirements
- high school diploma or GED equivalent
- no related work experience required
- ability to stand, sit, or walk for extended time
- ability to move and lift items weighing up to 25 pounds independently and 50 pounds with assistance
- ability to read and visually verify menu information
- comply with company appearance and behavior standards
- maintain a safe work environment
Job Qualifications
- high school diploma or GED equivalent
- experience preferred in food and beverage environment
- ability to work on feet for extended periods
- strong communication skills
- ability to follow safety and company policies
- teamwork orientation
- no supervisory experience required
Job Duties
- set tables for guests
- assist kitchen and food and beverage staff as needed
- clean work areas and replenish supplies
- maintain safe and clean working environment
- manage menu information by reading and verifying details
- move, lift, carry, push, pull, and place objects weighing up to 25 pounds independently
- assist with heavier items weighing up to 50 pounds
- support food and beverage transactions and guest interactions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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