Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $30.12
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
recognition programs
Job Description
JW Marriott, part of Marriott International's luxury portfolio, offers a distinguished and welcoming work environment within the hospitality industry. Operating over 100 exquisite properties located in gateway cities and unique resort destinations worldwide, JW Marriott is recognized for its commitment to exceptional guest experiences and associate satisfaction. Marriott International, a leading global hospitality company, emphasizes inclusivity, equal opportunity employment, and respect for diverse backgrounds and cultures. This ensures that all associates feel valued, empowered, and part of a global team dedicated to excellence in hospitality.
The position offered is for a Food and Beverage service role at the JW Marriott located at 50 Broadway, Cambridge, Massachusetts. This is a full-time, seasonal position available in day and evening shifts, with a competitive pay rate of $30.12 per hour. It is a non-management role focused on delivering exceptional guest service in a fast-paced bar and dining environment. The role involves greeting and seating guests, monitoring the club area for safety and seating availability, and serving food and alcoholic beverages while creating memorable guest experiences. Employees will engage with guests by answering menu questions, communicating orders with the kitchen, and maintaining inventory and cleanliness of the bar and surrounding areas.
This position requires employees to be attentive to beverage trends, local offerings, and evolving guest needs to enhance the overall service quality. The role further includes operational responsibilities such as recording transactions using the Micros system, completing opening and closing duties, restocking supplies, securing alcohol and inventory storage, and adhering to property control and audit standards. Additionally, maintaining a professional appearance, following company policies, and ensuring guest satisfaction through attentive service are crucial responsibilities.
JW Marriott values associates who can work collaboratively within a team, communicate clearly and professionally, and provide assistance to individuals with disabilities as needed. Physical demands include the ability to move, lift, carry, push, or pull objects up to 25 pounds and stand or walk for extended durations during shifts. The job also requires completion of various administrative tasks such as documentation in department logbooks and cashier report reconciliation.
At JW Marriott, associates are supported with opportunities for training, development, and recognition within a culture that promotes holistic well-being. Team members are encouraged to pursue their passions within a luxury environment that upholds the legacy of J. Willard Marriott, the company founder. The workplace encourages a spirit of camaraderie among diverse coworkers and fosters an inclusive atmosphere where associates feel like they belong. Benefits extend beyond the paycheck as Marriott International takes pride in offering a comprehensive, supportive work experience recognizing individual potential.
Joining JW Marriott means becoming part of an esteemed global hospitality brand that is synonymous with "Wonderful Hospitality. Always." For those passionate about service excellence, this role offers a platform to grow and contribute to a flourishing team while developing skills in the vibrant food and beverage industry. This job not only provides a competitive wage but also an opportunity to work in an environment where associate happiness and guest satisfaction are of utmost priority. If you seek a career in hospitality with a prestigious company that values your well-being and professional growth, JW Marriott in Cambridge presents an unmatched opportunity.
The position offered is for a Food and Beverage service role at the JW Marriott located at 50 Broadway, Cambridge, Massachusetts. This is a full-time, seasonal position available in day and evening shifts, with a competitive pay rate of $30.12 per hour. It is a non-management role focused on delivering exceptional guest service in a fast-paced bar and dining environment. The role involves greeting and seating guests, monitoring the club area for safety and seating availability, and serving food and alcoholic beverages while creating memorable guest experiences. Employees will engage with guests by answering menu questions, communicating orders with the kitchen, and maintaining inventory and cleanliness of the bar and surrounding areas.
This position requires employees to be attentive to beverage trends, local offerings, and evolving guest needs to enhance the overall service quality. The role further includes operational responsibilities such as recording transactions using the Micros system, completing opening and closing duties, restocking supplies, securing alcohol and inventory storage, and adhering to property control and audit standards. Additionally, maintaining a professional appearance, following company policies, and ensuring guest satisfaction through attentive service are crucial responsibilities.
JW Marriott values associates who can work collaboratively within a team, communicate clearly and professionally, and provide assistance to individuals with disabilities as needed. Physical demands include the ability to move, lift, carry, push, or pull objects up to 25 pounds and stand or walk for extended durations during shifts. The job also requires completion of various administrative tasks such as documentation in department logbooks and cashier report reconciliation.
At JW Marriott, associates are supported with opportunities for training, development, and recognition within a culture that promotes holistic well-being. Team members are encouraged to pursue their passions within a luxury environment that upholds the legacy of J. Willard Marriott, the company founder. The workplace encourages a spirit of camaraderie among diverse coworkers and fosters an inclusive atmosphere where associates feel like they belong. Benefits extend beyond the paycheck as Marriott International takes pride in offering a comprehensive, supportive work experience recognizing individual potential.
Joining JW Marriott means becoming part of an esteemed global hospitality brand that is synonymous with "Wonderful Hospitality. Always." For those passionate about service excellence, this role offers a platform to grow and contribute to a flourishing team while developing skills in the vibrant food and beverage industry. This job not only provides a competitive wage but also an opportunity to work in an environment where associate happiness and guest satisfaction are of utmost priority. If you seek a career in hospitality with a prestigious company that values your well-being and professional growth, JW Marriott in Cambridge presents an unmatched opportunity.
Job Requirements
- High school diploma or GED equivalent
- no prior related work experience required
- no supervisory experience required
- must be able to work day and evening shifts
- ability to stand, walk, or sit for extended periods
- ability to lift or move objects up to 25 pounds without assistance
- strong communication skills
- adherence to company policies
- willingness to complete opening and closing duties
- must not work remotely
Job Qualifications
- High school diploma or GED equivalent
- strong interpersonal and communication skills
- ability to handle cashier transactions accurately
- basic knowledge of food and beverage service
- ability to maintain cleanliness and organization in service areas
- customer service oriented
- ability to work collaboratively in a team environment
- adaptability to a fast-paced work setting
Job Duties
- Greet and seat guests
- monitor club for seating availability, service, safety and guest well-being
- serve food and alcoholic beverages while building memorable experiences
- answer questions about menu selection
- communicate orders and product availability with kitchen
- record transactions in Micros system
- maintain cleanliness and condition of bar, tables, and tools
- prepare and serve beverages at guests' requests
- stock ice, glassware, and supplies
- anticipate and communicate replenishment needs
- wash dishes and utensils
- complete opening and closing duties
- requisition and transport supplies
- secure liquor and storage areas
- document information in department logbook
- complete cashier reports and resolve discrepancies
- report accidents and unsafe conditions
- adhere to company policies and appearance standards
- welcome and acknowledge guests
- assist guests with disabilities
- maintain professional communication
- develop and maintain team relationships
- comply with quality assurance standards
- perform physical tasks such as moving objects up to 25 pounds and standing for extended periods
- perform other duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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