
Job Overview
Compensation
Hourly
Range $12.75 - $16.75
Benefits
competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Lowe's is a leading home improvement retailer committed to providing exceptional products and services to its customers. With a presence across numerous locations, Lowe's offers a wide range of home improvement products including appliances, tools, hardware, and building materials. The company prides itself on delivering excellent customer experiences, supporting communities, and fostering a positive work environment for its employees. Known for its inclusive culture that embraces diversity and equality, Lowe's ensures that all personnel practices are administered without discrimination based on race, color, religion, sex, gender, age, or other protected categories. As a respected player in the retail sector, Lowe's also emphasizes employee growth and development by offering various training programs and career advancement opportunities.
The role available at Lowe's focuses on delivering SMART customer service by following established customer service policies, procedures, and programs. Employees in this position will engage directly with customers to understand their needs, assist in product selection, and support them throughout their purchase process. This role requires a person who is attentive, knowledgeable, and dedicated to maintaining a welcoming and organized store environment. Duties include demonstrating product features, writing customer contracts for equipment rental, cross-training in various store departments to improve service quality, and observing safety and security protocols to maintain a safe shopping and working environment. The position also involves operating specific equipment such as cash registers, key cutters, paint mixers, and CCTV systems as required. This role helps ensure customers receive personalized and effective assistance, contributing to positive store experiences and loyalty. It is ideal for individuals with retail experience or those looking to develop skills in customer service within a structured and supportive retail environment. Lowe's offers competitive pay with variations depending on experience, education, and location, and provides comprehensive benefits to support employee well-being and career growth.
The role available at Lowe's focuses on delivering SMART customer service by following established customer service policies, procedures, and programs. Employees in this position will engage directly with customers to understand their needs, assist in product selection, and support them throughout their purchase process. This role requires a person who is attentive, knowledgeable, and dedicated to maintaining a welcoming and organized store environment. Duties include demonstrating product features, writing customer contracts for equipment rental, cross-training in various store departments to improve service quality, and observing safety and security protocols to maintain a safe shopping and working environment. The position also involves operating specific equipment such as cash registers, key cutters, paint mixers, and CCTV systems as required. This role helps ensure customers receive personalized and effective assistance, contributing to positive store experiences and loyalty. It is ideal for individuals with retail experience or those looking to develop skills in customer service within a structured and supportive retail environment. Lowe's offers competitive pay with variations depending on experience, education, and location, and provides comprehensive benefits to support employee well-being and career growth.
Job Requirements
- Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology, such as smart phones and tablets
- Less than 1 year retail experience, performing tasks such as identifying and selling products based on customer needs
- explaining warranties, product features, and benefits
- assisting customers in locating products
- building customer relationships
- identifying and resolving customer issues
- zone recovery
- and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Qualifications
- Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology, such as smart phones and tablets
- Less than 1 year retail experience, performing tasks such as identifying and selling products based on customer needs
- explaining warranties, product features, and benefits
- assisting customers in locating products
- building customer relationships
- identifying and resolving customer issues
- zone recovery
- and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
- demonstrates sincere appreciation to customers
- communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)
- cross-functionally trains in other areas of the store to help deliver the best customer service
- detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- adheres to all safety requirements relevant to one’s regular job duties such as top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- operates store equipment as needed depending on one specific role and department such as Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

