Seasonal Cashier

Wichita, KS, USA|

Job Overview

Compensation

Hourly

Range $11.75 - $15.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Training and Development

safe work environment

Job Description

Lowe's is a leading home improvement retailer known for its commitment to providing exceptional customer service, quality products, and innovative solutions to homeowners, professional contractors, and DIY enthusiasts. The company operates numerous stores across the United States and Canada, offering a vast range of home improvement and building materials, appliances, tools, and services. Lowe's mission centers around helping customers improve their homes with expert advice, comprehensive product selections, and reliable support in a welcoming retail environment. As a reputable brand in the retail industry, Lowe's emphasizes diversity, inclusion, and equal opportunity employment practices to create a positive workplace culture for all team members. The company provides extensive training and development programs to help employees grow both personally and professionally, with a strong focus on safety, teamwork, and customer satisfaction.

The Retail Sales Associate role at Lowe's plays a vital part in delivering SMART customer service through the consistent application of Lowe's customer service policies, procedures, and programs. This position involves actively engaging with customers to understand their needs, assisting them in locating, demonstrating, selecting, carrying, or loading merchandise, and providing knowledgeable and timely responses to their questions. Key responsibilities include writing contracts and invoices for tool rentals and repairs, cross-training in various departments to support the store's overall service goals, and maintaining a safe, organized, and secure work environment. The role also requires vigilance in detecting potential security risks, such as shoplifting, and complying with all relevant safety standards and procedures. With opportunities for learning and advancement, this customer-centric position offers a dynamic work setting ideal for individuals passionate about retail and home improvement. The starting pay rate may vary depending on factors such as location, education, and experience.

Job Requirements

Less than 1 year experience using a computer including inputting accessing modifying or outputting information
Less than 1 year experience using common retail technology such as smart phones and tablets
Less than 1 year retail experience performing tasks such as identifying and selling products based on customer needs explaining warranties product features and benefits assisting customers in locating products building customer relationships identifying and resolving customer issues zone recovery and housekeeping
Ability to obtain sales related licensure or registration as may be required by law

Job Qualifications

Less than 1 year experience using a computer including inputting accessing modifying or outputting information
Less than 1 year experience using common retail technology such as smart phones and tablets
Less than 1 year retail experience performing tasks such as identifying and selling products based on customer needs explaining warranties product features and benefits assisting customers in locating products building customer relationships identifying and resolving customer issues zone recovery and housekeeping
Ability to obtain sales related licensure or registration as may be required by law

Job Duties

Provide SMART customer service at all times through the daily execution of customer service policies procedures and programs
Seek out customers to understand their needs and assist in locating demonstrating selecting carrying and or loading merchandise
Listen to and respond knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
Demonstrate sincere appreciation to customers
Communicate information to customers regarding all stock special order merchandise feature benefits application and warranty information related to Lowe's programs
Write customer contracts and invoices for equipment rental and tool repairs
Cross-functionally train in other areas of the store to help deliver the best customer service
Detect common signs of shoplifting theft and other security risks and promptly communicate them to management and or Asset Protection
Ensure compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
Maintain a safe and secure work environment which may include conducting daily safety reviews noting hazards keeping aisles clear and securing doors and gates
Adhere to all safety requirements relevant to one’s regular job duties including top stock safety reinstalling safety cables use of aisle blockers a tether line on power equipment spotters and safety devices
Operate store equipment as needed depending on specific role and department such as Zebra phone telephone paging system copiers fax machines computers CCTV surveillance system key cutter panel saw paint mixer flooring cutters compacter baler tool rentals