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Seasonal Cashier

Job Overview

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Compensation

Hourly
Range $12.25 - $16.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
flexible schedules

Job Description

Lowe's is a leading home improvement retailer dedicated to providing customers with high-quality products, expert advice, and exceptional customer service. Established with the mission of helping customers enhance their homes, Lowe's operates hundreds of stores across the United States and Canada, offering a wide range of products including appliances, tools, hardware, flooring, paint, and garden supplies. Committed to innovation and sustainability, Lowe's continuously invests in its workforce and technology to meet the evolving needs of homeowners and professional contractors alike. Lowe's fosters a supportive and inclusive work environment, ensuring employee growth and community involvement are integral to its business practices.

The Customer Service Associate role at Lowe's plays a crucial part in enhancing the customer experience by delivering SMART customer service consistently. This position involves actively engaging with customers to understand their needs, assisting with product selection, demonstrating merchandise, and ensuring a smooth purchasing process. Associates also handle equipment rentals, tool repairs, and maintain compliance with safety and security protocols. This role requires adaptability as associates may cross-train in various store departments to provide comprehensive support. Working with advanced retail technology such as computers, smartphones, and store equipment is part of daily responsibilities. This entry-level position is ideal for individuals seeking retail experience in a dynamic environment, with opportunities for career advancement. Lowe's offers a competitive starting pay that varies based on position, location, and experience, along with a robust benefits package. Employment is on a full-time or part-time basis, with a strong emphasis on equal opportunity and inclusive hiring practices.

Job Requirements

  • Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
  • less than 1 year experience using common retail technology, such as smartphones and tablets
  • less than 1 year retail experience, performing tasks such as identifying and selling products based on customer needs
  • explaining warranties, product features, and benefits
  • assisting customers in locating products
  • building customer relationships
  • identifying and resolving customer issues
  • zone recovery
  • and housekeeping
  • ability to obtain sales related licensure or registration as may be required by law

Job Qualifications

  • Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
  • less than 1 year experience using common retail technology, such as smartphones and tablets
  • less than 1 year retail experience, performing tasks such as identifying and selling products based on customer needs
  • explaining warranties, product features, and benefits
  • assisting customers in locating products
  • building customer relationships
  • identifying and resolving customer issues
  • zone recovery
  • and housekeeping
  • ability to obtain sales related licensure or registration as may be required by law

Job Duties

  • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
  • seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
  • listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
  • demonstrates sincere appreciation to customers
  • communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
  • writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)
  • cross-functionally trains in other areas of the store to help deliver the best customer service
  • detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
  • ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
  • maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
  • adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
  • operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals)

Job Criteria

Experience

No experience required


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