Seasonal Cashier

Strongsville, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Job Description

Lowe's Companies, Inc. is a Fortune 50 home improvement company dedicated to providing customers with a vast selection of quality products and services to help them improve their homes. As a leader in the home improvement retail industry, Lowe's offers a welcoming and inclusive shopping experience coupled with expert advice from knowledgeable professionals. With thousands of stores across North America, Lowe's is renowned for its commitment to customer satisfaction, innovation, and community involvement. The company fosters a culture that values diversity and equal opportunity for all its employees, ensuring a positive and supportive work environment for everyone associated with its brand.

This role at Lowe's is centered on delivering exceptional customer service through knowledgeable, courteous, and timely assistance. Employees in this position act as the face of the store, engaging directly with customers to understand their needs, assist them in product selection, and provide detailed information on merchandise, warranties, and store programs. Whether helping customers locate items, demonstrating products, or managing transactions like equipment rentals and tool repairs, the associate ensures a smooth and satisfying shopping experience.

Beyond customer interaction, the role involves maintaining the store's appearance and safety standards. This includes housekeeping duties such as zone recovery, vigilance against theft or security risks, and adherence to safety protocols involving the operation of store equipment and safe handling of merchandise. The position may require cross-training in various departments to deliver versatile support and better service coverage. The environment demands attentiveness, proactive communication with management, and strict compliance with all regulatory and company safety standards.

Working at Lowe's offers employees the opportunity to develop valuable retail skills and advance in the retail industry through hands-on experience. The company values individuals who are eager to learn and grow, providing training programs to enhance technical knowledge and customer service expertise. The starting pay is competitive and may vary depending on the location, experience, education, and training of the candidate. Lowe's is committed to fostering a diverse and inclusive workplace where everyone is treated with dignity and respect, reflecting the broad communities it serves.

Overall, this role is ideal for individuals enthusiastic about home improvement and customer service, who take pride in making a difference in customers' lives by helping them achieve their project goals. With a supportive team environment and a focus on safety and quality, associates at Lowe's find a fulfilling career path that combines retail expertise with personal development and community impact.

Job Requirements

Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
Less than 1 year experience using common retail technology, such as smart phones and tablets
Less than 1 year retail experience, performing tasks such as identifying and selling products based on customer needs
Explaining warranties, product features, and benefits
Assisting customers in locating products
Building customer relationships
Identifying and resolving customer issues
Zone recovery
Housekeeping
Ability to obtain sales related licensure or registration as may be required by law

Job Qualifications

Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
Less than 1 year experience using common retail technology, such as smart phones and tablets
Less than 1 year retail experience, performing tasks such as identifying and selling products based on customer needs
Explaining warranties, product features, and benefits
Assisting customers in locating products
Building customer relationships
Identifying and resolving customer issues
Zone recovery
Housekeeping
Ability to obtain sales related licensure or registration as may be required by law

Job Duties

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
Demonstrates sincere appreciation to customers
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)
Cross-functionally trains in other areas of the store to help deliver the best customer service
Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals)