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Seasonal Bellperson/Shuttle Driver - Beauport Hotel
Job Overview
Employment Type
Part-time
Seasonal
Compensation
Hourly
Range $16.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Tips
flexible schedule
team environment
Employee Discounts
Job Description
The Beauport Hotel is a distinguished hospitality destination known for its commitment to providing exceptional guest experiences. As a part of the Beauport Hospitality Group, this establishment prides itself on its welcoming atmosphere, comfortable accommodations, and attentive service. Located in a scenic area, the hotel offers 94 guest rooms and an array of amenities designed to cater to the needs of both leisure and business travelers. The Beauport Hotel fosters a culture of diversity and inclusion, ensuring that all guests and employees feel valued and respected. With a strong emphasis on warm hospitality and customer satisfaction, the hotel is continuously... Show More
Job Requirements
- Must be at least 18 years of age
- Must have and maintain a valid state driver's license with a current address and acceptable driving history
- Ability to stand, walk and run for extended periods of time
- Ability to lift, push and pull at least 30 lbs
- Ability to walk or stand approximately 90 percent of shift
- Ability to bend, stoop, squat and lift frequently throughout shift
- Ability to work a flexible schedule including nights, weekends and holidays
Job Qualifications
- At least one year of experience in customer service
- Previous experience in hospitality preferred
- Good communication skills both verbal and written
- Ability to operate a vehicle safely as a shuttle driver
- Ability to work flexible schedule including nights, weekends and holidays
- Ability to stand, walk and run for extended periods of time
- Ability to lift, push and pull at least 30 lbs
Job Duties
- Open hotel doors for guests entering and exiting the hotel
- Responsible for the first impression of customer service and hotel representation
- Unload luggage from the car or taxi and offer assistance to the front desk area
- Assist with the transportation and storage of guest luggage, including transporting luggage to the guest's room
- Familiarize guests with room amenities, to include the Wi-Fi, temperature control and directions to the Birdseye Rooftop Pool
- Store and retrieve luggage from the bell closet as needed, while regularly logging activity
- Assist guests with local directions and other information as requested
- Notify the Front Desk of VIP arrivals when possible via the two-way radio
- Deliver all mail and packages to in house guests in a timely manner, as directed by the Front Desk, to include special requests
- Transport hotel guests to local area attractions within a 3-mile radius
- Adhere to shuttle schedule and timeliness of guest needs
- Maintain cleanliness of shuttle, as well as monitoring routine maintenance of the shuttle for the Front Office Manager
- Be informed of in-house events on a daily basis
- Practice all safety and emergency procedures
- Comply with all hotel policies and procedure to include attendance and attire standards
- Work closely with the Valet Team to ensure proper traffic flow
- Maintain the appearance of the Front Door area of the hotel
- Thank guests for choosing our hotel, loading luggage into vehicles for all departing guests
- Complete special projects as assigned by Hotel Management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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