Seasonal Bellperson/Shuttle Driver - Beauport Hotel
Job Overview
Employment Type
Part-time
Seasonal
Compensation
Hourly
Range $16.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Tips
flexible schedule
team environment
Employee Discounts
Job Description
The Beauport Hotel is a distinguished hospitality destination known for its commitment to providing exceptional guest experiences. As a part of the Beauport Hospitality Group, this establishment prides itself on its welcoming atmosphere, comfortable accommodations, and attentive service. Located in a scenic area, the hotel offers 94 guest rooms and an array of amenities designed to cater to the needs of both leisure and business travelers. The Beauport Hotel fosters a culture of diversity and inclusion, ensuring that all guests and employees feel valued and respected. With a strong emphasis on warm hospitality and customer satisfaction, the hotel is continuously enhancing its service standards and guest offerings.
We are currently seeking passionate and dedicated hospitality professionals to join our team as Bellpersons/Shuttle Drivers. This seasonal role is essential in creating memorable first and last impressions for our guests. Starting around May 1st, this position requires working on weekends and holidays, contributing directly to the smooth operation of guest arrivals and departures. The Bellperson/Shuttle Driver will warmly greet guests, assist with luggage transport, and provide safe and courteous shuttle service within a local area radius. This role is not only pivotal in ensuring guest comfort and satisfaction but also in representing the Beauport Hotel brand with professionalism and enthusiasm. The wage for this role starts at $15 per hour plus tips, with total earnings typically ranging from $16 to $20 per hour depending on seasonality and guest volume.
In this role, you will be at the forefront of guest interactions, responsible for delivering outstanding customer service from the moment guests arrive to when they depart. Your duties will include assisting guests with their luggage, offering directions and information about the hotel and local attractions, and maintaining the cleanliness and safety of the shuttle vehicle. You will work closely with the front desk and valet teams to ensure seamless coordination of services. The position requires physical stamina and the ability to work outdoors in various weather conditions, making it ideal for energetic individuals who enjoy dynamic work environments. The Beauport Hotel values team players who bring positive attitudes and customer-focused mindsets, ensuring every guest feels welcomed and cared for during their stay.
We are currently seeking passionate and dedicated hospitality professionals to join our team as Bellpersons/Shuttle Drivers. This seasonal role is essential in creating memorable first and last impressions for our guests. Starting around May 1st, this position requires working on weekends and holidays, contributing directly to the smooth operation of guest arrivals and departures. The Bellperson/Shuttle Driver will warmly greet guests, assist with luggage transport, and provide safe and courteous shuttle service within a local area radius. This role is not only pivotal in ensuring guest comfort and satisfaction but also in representing the Beauport Hotel brand with professionalism and enthusiasm. The wage for this role starts at $15 per hour plus tips, with total earnings typically ranging from $16 to $20 per hour depending on seasonality and guest volume.
In this role, you will be at the forefront of guest interactions, responsible for delivering outstanding customer service from the moment guests arrive to when they depart. Your duties will include assisting guests with their luggage, offering directions and information about the hotel and local attractions, and maintaining the cleanliness and safety of the shuttle vehicle. You will work closely with the front desk and valet teams to ensure seamless coordination of services. The position requires physical stamina and the ability to work outdoors in various weather conditions, making it ideal for energetic individuals who enjoy dynamic work environments. The Beauport Hotel values team players who bring positive attitudes and customer-focused mindsets, ensuring every guest feels welcomed and cared for during their stay.
Job Requirements
- Must be at least 18 years of age
- Must have and maintain a valid state driver's license with a current address and acceptable driving history
- Ability to stand, walk and run for extended periods of time
- Ability to lift, push and pull at least 30 lbs
- Ability to walk or stand approximately 90 percent of shift
- Ability to bend, stoop, squat and lift frequently throughout shift
- Ability to work a flexible schedule including nights, weekends and holidays
Job Qualifications
- At least one year of experience in customer service
- Previous experience in hospitality preferred
- Good communication skills both verbal and written
- Ability to operate a vehicle safely as a shuttle driver
- Ability to work flexible schedule including nights, weekends and holidays
- Ability to stand, walk and run for extended periods of time
- Ability to lift, push and pull at least 30 lbs
Job Duties
- Open hotel doors for guests entering and exiting the hotel
- Responsible for the first impression of customer service and hotel representation
- Unload luggage from the car or taxi and offer assistance to the front desk area
- Assist with the transportation and storage of guest luggage, including transporting luggage to the guest's room
- Familiarize guests with room amenities, to include the Wi-Fi, temperature control and directions to the Birdseye Rooftop Pool
- Store and retrieve luggage from the bell closet as needed, while regularly logging activity
- Assist guests with local directions and other information as requested
- Notify the Front Desk of VIP arrivals when possible via the two-way radio
- Deliver all mail and packages to in house guests in a timely manner, as directed by the Front Desk, to include special requests
- Transport hotel guests to local area attractions within a 3-mile radius
- Adhere to shuttle schedule and timeliness of guest needs
- Maintain cleanliness of shuttle, as well as monitoring routine maintenance of the shuttle for the Front Office Manager
- Be informed of in-house events on a daily basis
- Practice all safety and emergency procedures
- Comply with all hotel policies and procedure to include attendance and attire standards
- Work closely with the Valet Team to ensure proper traffic flow
- Maintain the appearance of the Front Door area of the hotel
- Thank guests for choosing our hotel, loading luggage into vehicles for all departing guests
- Complete special projects as assigned by Hotel Management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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