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Cruiseport Gloucester LLC logo

Seasonal Bellperson/Shuttle Driver - Beauport Hotel

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Range $15.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Tips
flexible schedule
seasonal employment
team environment
Equal opportunity employer
Paid training

Job Description

The Beauport Hotel is a distinguished hospitality establishment that prides itself on offering exceptional guest service and memorable experiences. Situated within the Beauport Hospitality Group, the hotel is dedicated to delivering outstanding customer care in a welcoming and professional environment. With 94 guest rooms, the hotel caters to a diverse clientele seeking comfort, convenience, and a touch of local charm. The Beauport Hospitality Group is recognized for its commitment to diversity and equal opportunity employment, fostering an inclusive workplace where all employees have the chance to thrive regardless of race, color, national origin, gender, age, religion, disability, sexual orientation, veteran... Show More

Job Requirements

  • must have at least one or more years of experience in customer service
  • previous experience in hospitality preferred
  • must be at least 18 years of age
  • required to have and maintain a valid state driver's license with a current address and acceptable driving history
  • ability to stand, walk and run for extended periods of time
  • ability to lift, push and pull at least 30 lbs
  • ability to walk/stand approximately 90% of shift
  • ability to bend, stoop, squat and lift frequently throughout shift
  • ability to work a flexible schedule, including nights, weekends and holidays
  • ability to practice and adhere to all safety requirements
  • requires good communication, both verbal and written

Job Qualifications

  • must have at least one or more years of experience in customer service
  • previous experience in hospitality preferred
  • must be at least 18 years of age
  • requires good communication skills, both verbal and written
  • ability to stand, walk and run for extended periods of time
  • ability to lift, push and pull at least 30 lbs
  • ability to work a flexible schedule, including nights, weekends and holidays
  • knowledge of safety and emergency procedures

Job Duties

  • open hotel doors for guests entering and exiting the hotel
  • responsible for the first impression of customer service and hotel representation
  • unload luggage from the car or taxi and offer assistance to the front desk area
  • assist with the transportation and storage of guest luggage, including transporting luggage to the guest's room
  • familiarize guests with room amenities, to include the Wi-Fi, temperature control and directions to the Birdseye Rooftop Pool
  • store and retrieve luggage from the bell closet as needed, while regularly logging activity
  • assist guests with local directions and other information as requested
  • notify the front desk of VIP arrivals when possible via the two-way radio
  • deliver all mail and packages to in house guests in a timely manner, as directed by the front desk, to include special requests
  • transport hotel guests to local area attractions within a 3-mile radius
  • adhere to shuttle schedule and timeliness of guest needs
  • maintain cleanliness of shuttle, as well as monitoring routine maintenance of the shuttle for the front office manager
  • be informed of in-house events on a daily basis
  • practice all safety and emergency procedures
  • comply with all hotel policies and procedure to include attendance and attire standards
  • work closely with the valet team to ensure proper traffic flow
  • maintain the appearance of the front door area of the hotel
  • thank guests for choosing our hotel, loading luggage into vehicles for all departing guests
  • complete special projects as assigned by hotel management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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